2013
BSBA Marketing Management
San Pedro College of Business Administration
More Info About Me
I am a well-versed virtual assistant and administrative officer with many years of experience providing tailored support. Helping others and sharing knowledge. I have a positive attitude and willingness to help others and finish my tasks within the day. I have experience in creating an effective, organized environment in which I can excel at focusing time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth.
My Skills and Competencies
Real Estates Virtual Assistant
Data Entry
General Virtual Assistant
Administrative Management
Certificates
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My Experience and Education
July 2019
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December 2020
Mother of Dragons Holdings Corp.
(Administrative Assistant)
- Ensuring that real estate documents, agreements, and lease records are well-maintained and organized
- Tracking and monitoring payments and obligations
- Managing and maintaining a client database and preparing reports with details of deals, contracts, and payments
- Providing assistance and support to real estate administrators in the process of handling sales, leasing, and rental activities
- Liaising and coordinating with real estate attorneys in handling legal issues
- Answering and making follow-up calls, preparing correspondence, scheduling meetings, and making travel arrangements.
2023
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2024
Hyland Incorporated
(Assistant Property Manager)
l Communicate with tenants and handle all issues and inquiries.
l Oversee the move-out and lease renewal processes.
l Manage lease renewals, roommate changes, and move-out responsibilities.
l Coordinate maintenance tasks and follow up with tenants.
l Generate weekly and monthly reports.
l Handle legal matters, including filing evictions, and small claims, and attending court when necessary.
2023
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2023
Jus and Jerrys Food Corp.
(Store Supervisor)
l Motivating the sales team to meet sales objectives by training and mentoring staff. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner.
l Ensuring store compliance with health and safety regulations. Preparing detailed reports on buying trends, customer requirements, and profits.
l Monitoring inventory levels and ordering new items.
2022
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2022
PMG Group October
(Admin Assistant)
l Provide incident management, diagnosis, escalation, tracking, and resolution.
l Provide outstanding customer service and a positive support experience by interfacing directly with clients on issues, communicating in a clear, concise manner both verbally and electronically.
l Follow established processes and standards, identify, and propose improvements as necessary.
l Maintain knowledge of offered products.
l Track all activity.
l Assist in developing technical documentation to improve training and service delivery. Perform other duties as assigned.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.