2023
Bachelor of Science in Hospitality Management
Bulacan State University
About me
If you are seeking the ideal individual for the job, your search may end here. Greetings, I'm Danie, your General Virtual Assistant.
You can count on me on a lot of tasks. Mainly, the services I offer does revolve around administrative assistance and social media management.
My professional experience in utilizing Google Workspace, Microsoft Office Suite, Calendly, Trello, Notion, Zoom, and Dropbox will ensure that I can assist you with a lot of tasks needed.
As a Social Media Manager my expertise lies in community management, organic traffic growth and adept knowledge in platform algorithms. I have extensive experience in utilizing Meta Business Suite, Facebook Insights, Facebook Ads Manager, Buffer and Canva.
Secure the services of a top-tier General Virtual Assistant today and let me help you take your business to the next level.
Contact me today for a free consultation.
I offer a wide range of services, including:
Email management
Social media management
Customer service
Scheduling and appointments
Data entry
And much more!
I am highly organized, efficient, and reliable. I am also a quick learner and I am always up-to-date on the latest technology.
I am confident that I can provide you with the support you need to succeed.
Let's get in touch today and discuss how I can help you.
I look forward to hearing from you soon.
My Skills and Competencies
Sales and Marketing
Graphic Design
Writing Skill
Data Entry
Customer Service
Time Management
Public Speaking
English Fluency
Certificates
My Experience and Education
2023
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2023
Dusit Thani Manila
(Guest Services Agent)
As a hotel receptionist, I ensure a seamless and enjoyable guest experience by managing their stay, handling inquiries, and resolving issues.
Beyond my primary duties as a receptionist, I am also responsible for various administrative tasks, including email correspondence, document management, data entry, and providing phone support to guests. Additionally, I collaborate with hotel executives to ensure seamless operations.
2023
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2023
Karanup Co.
(Social Media Manager)
As a social media manager, I employ a multifaceted approach to ensure our social media presence is effective and engaging. This includes crafting a strategic social media plan, creating and curating content, scheduling and publishing content at optimal times, monitoring and analyzing social media data, engaging with followers, managing social media crises, running targeted social media ads, and monitoring social media conversations.
2021
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2022
Foundever
(Customer Service Representative)
Mitigated fraud risk, answered inquiries, advocated on security, and assisted customer’s requests and complaints about the products.
Processed payments using savings, checking, business and debit accounts over the phone and received and provided an average of 30 inbound and outbound calls per day.
Obtained a 100% Net Promoter Score from surveys that resulted from satisfied customers that has been handled in a span of 30 days.
My Services
Sales and Marketing
Craft marketing campaigns that attract potential customers, peak their interest, and convert them into paying patrons.
Customer Specialist
Increase your customer satisfaction, boost sales and make stronger connections with your audiences.
Social Media Management
Leverage engagement data to plan strategic digital campaigns that foster strong social media presence and branding.
Content Creator
Crafting valuable, useful, and engaging content that resonates with target audience and achieves your business goals.
Facebook Ads Manager
Entrust me with managing your Facebook Ads and watch your business reach its marketing objectives.
Administrative Virtual Assistance
My expertise increase productivity, improve efficiency, reduce stress, and enhance overall business success.
Testimonials
Kenneth Silva
“It has been a great experience working with Daniella. She is habitually punctual on her schedule, she stays several times after her shift just to complete her work and sort everything out. She is a self-starter, good team-player, always dresses, acts and speaks in a professional and appropriate manner. She is very dependable and reliable and I am very proud with Daniella that’s she’s able to portray the ‘Can Do’ attitude of our company.”