2018
Associates Graduate
Benedicto College
Get To Know Me!
I am a highly motivated and results-driven professional with a proven track record in lead generation, telemarketing and appointment setting. With extensive experience in the BPO industry, I have developed exceptional communication and customer support skills. I am proficient in identifying and qualifying leads, nurturing client relationships, and setting appointments effectively.
Here are my skills aggregated:
• Lead Generation
• Telemarketing
• Email Marketing
• Appointment Setting
• Cold Calling
• Multitasking
• Excellent Communication Skills
• CRM Software Proficiency
• Problem Solving
• Time Management
I am proficient in the following tools:
• Microsoft Office
• Google Suite
• ZoomInfo
• LinkedIn
• Salesforce
• HubSpot
•GoHighLevel
•Apollo
I have a strong desire to continue to learn and grow in these roles. I have completed relevant coursework and training programs to feed knowledge to myself with the principles and best practices. I'm excited to apply my skills and contribute to your projects. Let's grow and succeed together!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Telemarketer
Lead Generation
Certificates
My Experience and Education
July 2024
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September 2024
Bezek Enterprises Inc.
(Director, Call Center Management)
• Leading innovation and development for the call center
• Lead generation management
• Business development for one of the fastest-growing companies in North Carolina.
April 2024
-
May 2024
Employment Harbor LLC
(Lead Generation Specialist and Appointment Setter)
• Appointment setting
• Utilize various lead generation techniques, including cold calling, and email outreach to initiate contact with prospects.
• Ability to engage prospects effectively and build rapport.
• Outbound calling
August 2023
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March 2024
Goteam
(Telemarketer)
• Schedule meetings for sales representatives
• Making outbound calls to customers from a provided list of database
• Providing proactive communication and adhering to client scripts or guidelines.
• Send email and communicate using Hubspot
March 2023
-
June 2023
BRISK Outsourcing
(Sales Associate & Graphic Designer)
• Calling potential and good authors to market their manuscripts/books
• Make videos for marketing using Canva
• Graphic Designer
• Hard Selling
March 2022
-
February 2023
Live2Sell Group of Companies
(Training Specialist)
• Train newly-hired and regular employees
• Coaching
• Update and edit training materials/manuals using Canva/Microsoft Powerpoint
• Train tenure employees for upskilling.
• Cross-trained from Telesales Executive to Customer Service Representative
February 2018
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March 2022
Live2Sell Group of Companies
(Telesales Executive)
• Cold Calling prospects to generate sales
• Lead Generating for additional prospects using Microsoft Excel and Salesforce
• Verifying and updating prospects information
• B2B, Outbound calling
• Data Entry for prospecting customers
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Graphic Design
Promote companies' products and services by developing copy for websites, social media, marketing materials.