2019
Accountancy and Business Management
Far Eastern University, Manila
Get to know me!
Hi! I am Cyrell Young, 24 years old, based in the Philippines. With my capabilities and dedication to what I am doing, I have learned how to be proficient in the following roles: Emails, Chat, and Phone Support
Graphic Designer and Content Creator
Medical Transcriptionist
Efficient and flexible Virtual Assistant with the ability to manage time effectively, prioritize tasks, set goals, and develop plans to achieve goals. Ensuring clear and effective communication and building strong professional relationships.
Plus having a keen eye for detail, focused on entering and validating data to ensure accuracy and integrity. Proficient in utilizing a variety of software and tools. I prioritize meeting deadlines and maintaining strict confidentiality.
I can assist with data entry, research, editing, transcribing, and document preparation while ensuring accurate and timely completion. I can manage calendars and schedule appointments. I prioritize professionalism in all interactions. Allow me to lighten your administrative load and enhance productivity as your dependable Virtual Assistant.
My Skills and Competencies
Social Media Management
Graphic Design
Data Entry
Content Creation
Customer Service
Typing Skill
Certificates
My Experience and Education
October 2023
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January 2024
Direct Client
(Medical Transcriptionist / VA)
Transcribing files through recordings and live home visits. Adding, cancelling, rescheduling, and calling appointments. Upload documents and register patients to EHR.
Helping the design team to create social media posts, brochures, business cards, flyers, etc.
July 2023
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January 2024
Nagog Innovation Technology Inc.
(E-Commerce VA)
Handling inbound and outbound calls to assist customers, troubleshooting, creating cases depending on customer’s concerns, and communicating with the client to know the resolution on the cases.
2022
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2023
Hinduja Global Solutions
(Chat Support Representative)
Sending leads to the dealership that can be possible sales. Handled 3-4 concurrences at a time providing information to the customers regarding vehicles in a timely manner.
2021
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2022
Concentrix
(Customer Service Representative)
Handled inbound calls daily, providing quality service to providers inquiring about the claims, benefits, and eligibility of their patients.
July 2020
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October 2021
Potcy Online Shop
(Social Media Manager)
Taking photos, editing, creating captions, and posting them on Facebook. Creating content calendar, and live selling. Responding to customers' concerns and inquiries promptly.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.