2019
Bachelor of Science in Business Administration Major in Financial Management
Batangas State University
More Info About Me
I'm an aspiring Virtual Assistant specializing in social media management. I help individuals and businesses with content planning, basic graphics, caption writing, post scheduling and audience engagement.
I may be just starting out as a VA, but I am committed, eager to learn, and ready to give my best to every task. Aside from that, I also provide basic administrative support, data entry, online research and customer service assistance. Thanks to my past experiences.
If you're searching for someone reliable, creative, passionate and easy to work with, I'd love to be a part of your team!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2025
Sun Life of Canada Philippines
(Insurance Agent)
• Assisted clients with insurance inquiries and policy updates
• Handled emails, follow-ups, and appointment scheduling
• Prepared and organized documents and client files
• Provided customer support through phone, chat, and email
• Managed calendars and reminders for client meetings
• Used communication and problem-solving skills to support daily tasks
2023
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2023
SM Development Corporation
(Collection Assistant)
• Communicated with clients via email, phone and other messaging platform to manage outstanding payments and update account status.
• Supported the collections team by preparing reports, managing documents, and tracking follow-up actions.
• Demonstrated strong organizational and multitasking skills in a fast-paced work environment.
2021
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2022
Fair Collections and Outsourcing
(Collection Specialist)
• Managed collection of outstanding receivables through phone, and system-based follow-ups.
• Updated customer accounts, tracked payment status, and ensured accurate record-keeping.
• Coordinated with clients to negotiate payment terms and resolve disputes professionally.
• Assisted in preparing reports and supporting documentation for the collections team.
• Maintained compliance with company policies and data privacy standards.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.