BOOST YOUR BRAND Crissa

Get To Know Me

Hey there!

I'm Crissa, your go-to person for administrative tasks, customer support, roadside dispatching, video editing, blog writing, and virtual assistance.
When it comes to organizing or streamlining processes? I got you covered!

With 7 years of experience across different industries, I’ve learned how to get things done (and done well). I’m all about making your life easier and helping you stay on top of your game. Plus, I’ve got a solid grip on a lot of tools, websites, and apps like I ate them for breakfast.

If you need someone who’s reliable, and easy to work with.. Let’s connect and see how I can help!

Crissa Villarosa
Davao City, Philippines
Freelancer
View Work Hire Me

Areas of Expertise

Video Editing
Social Media Management
Administrative Assistance
Content Creation
Customer Service
Dispatching
Data Entry
Copywriting

Certificates

SEO
Social Media Management

Job Experiences

  • EXPERIENCE
  • EDUCATION
2023
B.S. in Psychology

Designed to help you observe human behavior through the scientific method, allowing you to gain access to the human psyche and fathom its depths.

July 2023 - Present
Texas Criminal Defense Group
(SEO Writer)

• Created engaging, keyword-optimized content to improve search rankings and drive organic traffic.
• Optimized on-page elements like title tags, meta-descriptions, and headings for better search visibility.
• Monitored content performance using analytics tools and adjusted strategies to maximize effectiveness.

2019 - 2024
Video Editor
(Freelancer)

• Create engaging YouTube videos, social media clips, reels, shorts, and promotional videos.
• Design compelling Amazon listing videos and 3D product models to boost product appeal and sales.
• Ensure smooth transitions, clear audio, and eye-catching visuals to maximize audience engagement.

2021 - 2023
CyberUs
(Inbound Agent / Dispatcher)

• Schedule appointments for service requests, upload jobs we receive thru email or verbally with the appropriate information updated and corrected (address not in the correct format)
• Properly label the job according to its priority, SP, payment method, and amount
• Dispatch jobs efficiently and in a timely manner. Done by verifying clients, looking for a vendor, and discuss disclosure with vendors
• Will call AGERO for flat rate approvals, GOA Approvals, Correcting amount on PO, Updating of Job Status, ie from Canceled to Completed, Reassigned to GOA Approved, etc

2020 - 2020
TechStyle - Seasonal Account
(Fashion Consultant Chat Representative)

• Make recommendations on individual pieces, entire outfits, color palettes, styles and fabrics.
• Assisting member and non-member to know the status of their orders, checking the credits they have, explaining how the program works and help them retain their membership.

2016 - 2019
Alorica
(Customer Service Rep. / Tech Support)

• Analyzed the customer's needs, identified problems, researched issues, and recommended solutions.
• Take escalated queries if needed as appropriate to the supervisor and/or field for immediate action.
• Understanding billing-related issues presented by customers in order to provide customer support.
• Spoke with an average of 30 to 40 customers per day and ensured the quality of each call

Offering Various Services For Your Virtual Needs!

Administrative Assistance

Keep things running smoothly by handling routine tasks so you can focus on what matters.

SEO Writer

Boost your search rankings with well-optimized, engaging content that attracts the right audience.

Video Editing

Create polished, eye-catching videos that engage your audience and boost your brand.

Content Creation

Develop fresh, engaging content tailored to your brand’s voice and goals.

Social Media Management

Plan, post, and engage with your audience to grow your online presence.

Customer Service

Resolve customer issues quickly and professionally to keep your clients happy.

Dispatching

Efficiently coordinate vehicles or personnel to meet service demands without delays.


Portfolio Highlights

Click Each Photo For Details

Let's work together !

I am available for freelance projects.
Hire Me

Let's Get In Touch!

Address :
Davao City,
Philippines


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