2005
college under grad
University perpetual help biñan
Let’s Get to Know Each Other
Hi, I’m Crislen Labayani — but you can call me Len. I’m 34 years old and currently based in San Pedro, Laguna.
I have one year of hands-on experience managing a private resort, where I oversaw daily operations, handled guest support, managed Airbnb listings, and created content for the resort’s social media platforms.
Back in 2014, I owned and managed a small restaurant business. That experience sparked my passion for online marketing — from building a business page to creating engaging posts and growing brand visibility through social media.
I’m skilled in using Canva for graphic design, CapCut for video editing, and various AI tools that help streamline content creation and virtual assistance tasks. I’m detail-oriented, highly organized, and able to work both independently and collaboratively.
With a strong foundation in business management and digital content creation, I’m confident in my ability to support business owners as a creative and reliable Social Media Manager. I’m excited to be part of a team that values initiative, growth, and fresh ideas.
My Skills and Competencies
Social Media Management
Virtual assistant
Video editor
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Alta montana one hotspring and
(operational Manager)
*Operations and Guest Experience Management
Managed day-to-day operations of the resort, ensuring smooth guest check-ins, cleanliness, and overall customer satisfaction.
*Booking and Reservation Coordination
Handled inquiries, bookings, and availability management through messaging platforms and Airbnb.
*Social Media and Content Management
Created and managed the resort's social media presence, including content creation, posting schedules, and community engagement.
*Graphic Design and Video Content Creation
Designed marketing materials using Canva, and produced short promotional videos using CapCut and other editing tools.
*Customer Relations and Feedback Handling
Responded to customer feedback and concerns professionally, helping maintain positive reviews and repeat bookings.
*Staff and Facility Coordination
Coordinated with housekeeping and maintenance staff to ensure the resort met high standards for guest stays.
*Performance Monitoring and Analytics
Monitored performance metrics such as occupancy rate, customer satisfaction, and online engagement.
2014
-
2019
Barco sports and restobar
(operational manager)
*Operations Management
Managed daily operations of the restaurant including staff supervision, inventory, customer service, and supplier coordination.
*Social Media and Online Presence
Built and maintained the business’s Facebook page, created online menus, posted promotions, and handled customer inquiries.
*Marketing and Visual Content Creation
Designed marketing content such as posters and promos using basic editing tools to attract foot traffic and online attention.
*Event Planning and Promotion
Planned and promoted events (e.g., live bands, sports nights) to increase customer engagement and boost sales.
*Financial Monitoring and Business Performance
Monitored sales, expenses, and overall performance to ensure business profitability.
*Staff Training and Team Management
Trained staff on excellent customer service and ensured smooth day-to-day flow of restaurant operations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.