Bachelor of Secondary Education ( English Major)
Governor Alfonso D Tan College
I am a detail-oriented and resourceful Virtual Assistant with strong organizational skills and a passion for supporting business operations remotely. I specialize in e-commerce dropshipping, helping entrepreneurs and online stores manage product sourcing, order fulfillment, and customer service efficiently.
With experience in administrative support, online research, and digital tools like social media platforms, I ensure smooth day-to-day operations and help businesses grow their online presence. I’m committed to delivering high-quality work, meeting deadlines, and adapting quickly to new challenges.
Governor Alfonso D Tan College
Managed training schedules, attendance logs, and progress tracking using digital tools.
Prepared and submitted performance reports with attention to detail and accuracy.
Communicated effectively with clients and management via email and messaging platforms.
Demonstrated strong time management, organization, and leadership skills in coordinating multiple training sessions.
Conducted online English lessons using virtual meeting platforms (Zoom, Skype).
Recorded attendance, maintained student databases, and created lesson reports.
Managed scheduling, lesson plans, and client communication in a remote work environment.
Utilized Microsoft Office and Google Workspace tools for documentation and performance tracking.
Strengthened multitasking, communication, and administrative coordination skills.
Monitored activities, enforced safety rules, and prepared incident and daily operational reports.
Ensured compliance with safety procedures through accurate documentation and reporting.
Maintained focus and discipline under pressure, demonstrating reliability and teamwork.
Handled high-volume inbound calls and documented client data in CRM systems.
Processed account updates, inquiries, and complaints while maintaining confidentiality.
Delivered excellent customer service through active listening and problem-solving.
Maintained detailed call logs and reports, ensuring data accuracy and compliance.
Demonstrated strong communication, data entry, and multitasking abilities.
Organized office schedules, travel bookings, and meeting coordination for management.
Handled email correspondence, customer inquiries, and document filing with accuracy.
Processed payments, prepared invoices, and updated records using Excel and Word.
Maintained smooth office operations through efficient administrative and clerical support.
Managed office communications, schedules, and logistics coordination.
Prepared and filed invoices, purchase orders, and delivery documentation.
Updated internal databases and maintained electronic and paper records.
Supported business operations with strong organizational and documentation skills.
Greeted clients, answered phone calls, and managed incoming correspondence.
Scheduled appointments, maintained calendars, and supported daily administrative tasks.
Handled filing, data entry, and office supply management to ensure workflow efficiency.
Delivered professional and customer-focused service in a fast-paced environment.
Search the Internet for information on a wide variety of topics.
Manage the full cycle of online store operations to ensure a seamless shopping experience and drive business growth.