Clarisse Faye Lares

Virtual Assistant
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Contact Information
  • clarissefaye.olvido@gmail.com
  • 09772391177
  • #42 Anabu 2-B Imus City, Cavite
About Me

Over 3 years of experience working with different industries and able to meet or exceed client expectations. Skilled at problem-solving and conflict resolution, able to help encourage teamwork.

Skills

• Communication
• Critical Thinking
• Leadership
• Decision Making
• Flexibility
• Analysis
• Healthcare
• Time Management
• Marketing

Certifications
September 30, 2023 - May 3, 2025

Spanish Language Certification, HOLA Amigos

May 10, 2025

General Virtual Assistance Training, PROVA

May 18, 2025

Medical Virtual Assistant Training, PROVA

May 24-25, 2025

Australian Bookkeeping with Xero Accounting Software, PROVA

Educational Background
Aug 2018 - July 2022

Bachelor of Science in Business Administration - Major in Financial Management

Philippine Christian University - Dasmariñas
• Relevant Coursework: Financial Analysis, Corporate Finance, Investment Management, Managerial Accounting, Business Law
• Extracurricular Activities: DULAANG PCU (University Theater Club)

June 2016 - May 2018

Accountancy Business and Management

Unida Christian Colleges
• Relevant Subjects: Principles of Marketing, Business Math, Business Finance, Fundamentals of Accountancy
• Academic Honors: With Honors
• Extracurricular Activities: Dance Club Member and Class Officer

Experience
June 1 - June 30, 2025

Bookkeeping Internship, Digitalbytes Financial Consultancy Services

• Trial Balance
• Profit and Loss
• Fixed Asset Reconciliation
• Balance Sheet
• Journal Entries
• Payroll Management
• Balance Sheet
• Journal Entries
• Manage Employee Payroll

August 2023 - June 30 2025

HR Solutions Service Associate III, Conduent

• Served as a primary point of contact for HR-related queries, providing timely and accurate information on policies, payroll, benefits, absence management, onboarding, and more.
• Ensured all service requests are handled within defined service level agreements (SLAs).
• Adhered to GDPR requirements and internal data privacy protocols when handling personal data.
• Supports escalated or complex cases in collaboration with HR Business Partners, Payroll, and Legal teams.

June 2022-August 2023

Assistant Registrar - Sales Support (Encoder), Norwegian Training Center

• Supported the registration and enrollment process for learners across various online and blended training programmes through the LMS.
• Acted as a key contact for Sales and Academic Services teams regarding learner enrollment, program availability, and course logistics.
• Maintain and update learner records in the LMS and related databases, ensuring accuracy and data integrity.
• Generates and distribute enrollment confirmations, certificates, attendance, and completion reports for internal and external stakeholders.
• Assisted in managing course schedules, learner access, and course configurations within the LMS.
• Provide support in the sales process by preparing course-related documentation, responding to client inquiries, and coordinating with internal departments.
• Ensured compliance with data privacy standards and institutional policies related to learner records and information handling.