BACHELOR OF SCIENCE IN INTERNATIONAL TRAVEL AND TOURISM MANAGEMANT
LYCEUM OF THE PHILIPPINES UNIVERSITY LAGUNA
She is a person with passion and commitment in understanding the aspects of efficient and effective work by proper time management, task balancing and multi-tasking. She is a customer-focused professional who focuses the importance of delivering the task on time and doing above and beyond. She loves working with diverse people to understand and upscale her culture sensitivity to provide refined results despite of cultural challenges.
LYCEUM OF THE PHILIPPINES UNIVERSITY LAGUNA
Providing excellent customer service to customers, guest and etc. Administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Communicating and accommodating guests at the highest level of hospitality and integrity. Operates telephone switchboard; answers and transfers calls to appropriate units. Attending to guests’ special requests whenever possible. Handling customer issue and concerns and giving effective solution. Enforcing basic security procedures in the organization by monitoring log book, notifying the security officer about unescorted guests and emergency situations, and also assisting in issuing guest passes and employee ID cards.
Creating and publishing Facebook content
Researching on what is trend in the market
Responding to customers comment and messages
Creating and running paid advertisement to engage more people
Monitoring customers suggestion and reviews
Post specified job positions on college / recruiting sites such as Handshake and Indeed.
Review candidate applications for positions against our requirements and shortlist those qualified.
Maintain a professional and safe work environment for people of all genders, ages, races and other protected statuses.
Utilize company provided email to communicate with hiring managers, HR staff, and/or candidates.
Assist new staff in completion & pre on-boarding paperwork.
Other administrative duties as assigned
Setting-up and managing multi login accounts
Conducted research and prepared reports on various topics related to the company's operations.
Provided administrative support, including answering phone calls, responding to emails
Appointment Setting
Social media outreach
Data Entry
Review candidate applications for positions against nonrequirements and shortlist those qualified.
Provided customer service support as a social media manager.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.