2013
Bachelor of Science in Business Management
AMA Computer College
HOW CAN I HELP?
I help small Business Owners, Coaches and Consultants expand their influence and online presence on Social Media through effective social media strategies, and I help them to obtain more online sales through well-optimized social media pages by using Facebook Advertising so that they get greater ROI for their business
DIGITAL MARKETER
SOCIAL MEDIA MANAGER/ FB ADS SPECILIST
Influencer Marketing
Facebook Ads
Social Media Management
Data Entry
Content Creator
Certificates
My Experience and Education
2022
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2022
DALVA PRADA
(AMAZON PRODUCT LISTING AND OPTIMIZATION)
Do Keyword Research to find high search Volume Keywords using Helium 10 to feed the amazon algorithm
Competitors Research of top 10 sellers of the client's niche using Helium-10 to find golden keywords on which competitors are Ranked to High Jack Sales.
Collecting all the information from the supplier or the internet search about the product.
Create Product Description
Create Bullets for Products Feature
Create clickable, attractive, and more informative Infographics to get more CTR
2022
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2022
DETROIT FUTURE IS FEMALE
(SOCIAL MEDIA MANAGER/ FACEBOOK ADS)
Social Media Content Scheduling and Posting
Social Media Profile Optimization
Competitors’ Analysis
Market Research
Crafting compelling content or getting it developed.
Posting content across social media accounts
Engaging with customers on different channels:
(Comment section management/ Inbox Management)
Search on top of the latest social media trends
Analyzing data across platforms
Creating Video and Designing Mockups/ Content
Graphic Design and Video Editing
Social Media Basic Branding
2021
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2022
Classic Accessories- Kent WA US
(Warranty Claims Specialist)
-Process warranty Claims
-Handling calls from the customers who updating warranty status
-Checking orders
-Checking shipping orders and status
-Sales order report
2016
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2021
Telus International Philippines
(Fraud/Financial Analyst)
-Validating Bank documents and VROL
-Evaluate disputes and validates complainants claim
-Checking disputes forms, rollback and other banking transactions.
-Applying full/partial credits, identifying bank transaction per reason codes.
-Providing/creating banking resolutions depending on reason codes.
· Data entry of customers information
· Do credit for their account
· Reply to client’s email
· Received calls from the client
· Follow up customer to specific date that set, through email or call
· Send email to customers, like Welcome Emails, scheduled Implementation date email and closing email.
My Services
Facebook Ads Specialist
Facebook advertising. It is worth the time to test out and refine your Facebook audience in your Facebook ad campaign.
INFLUENCER MARKETING
Marketing strategy in which brands partner with social media influencers to promote their products and services.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Testimonials
Dominique Davenport
Cindy did a great job increasing sales for my apparel business.
We also got some followers and gained brand awareness through working with her.
She is amazing and highly recommends her to everyone!