2013
Bachelor of Science in Business Administration Major in Management
University of Eastern Philippines
More Info About Me
Hi, my name is Cindy and I have decided to change my career after 6 years of working in the BPO industry. I am optimistic , hard working, reliable and easy to be with. I have been working "on the other side" long enough to realize that I can be more than what/who I am before. I can acquire new knowledge and skills and I am certain that joining your team is a benefit for both sides. I am ready for a long time commitment.
My Skills and Competencies
Social Media Management
Graphic Design
Data Entry
Certificates
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My Experience and Education
2013
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2019
Shore Solutions Inc.
(Customer Service Rep)
Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the
customer service department.
2019
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2019
Shore Solutions In
(Sales Verifier)
Making sure that the sale/s acquired by the agent follows the call flow or the spiel, that the agent provided accurate and appropriate information in product presentation and response to customers inquiries and to ensure customer satisfaction.
2021
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2021
Freelancer
(REVA)
Posting properties for rent in turbotenant and apartments.com. Responding to emails. Encoding in Zoho CRM of the details of my client's deals that have been closed and completed. And scheduling call for my client, for him to reach out for his potential deals.
2021
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2022
Freelancer
(SMM/Graphic design)
Plans aesthetic concept/design according to caption given or as instructed. Obtains approval of concept by submitting it ahead of time. Contributes to team effort by accomplishing related results as needed.
My Services
Data Entry
Sorting, organizing, processing and maintaining data for businesses.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.