2013
Bachelor of Science in Information Technology
Colegio de Dagupan
More Info About Me
My name is Christian and you can call me Chris for short. I’m 30 years old originally from Dagupan City, Pangasinan Philippines, and married. I'm a very jolly, energetic, and hardworking person and dedicated to finishing a task so I can do a lot more to help my colleagues and share my experiences, knowledge, and skills. I have experienced being an admin assistant for more than 6 years and also I have worked in the BPO industry for more than 2 years. I like to spend my time with my family as that is very important to each and every one of us and they are the ones who give me courage and support in everything that I do. During my free time, I love to take photos as a hobby and then eventually turned it into a small business.
After that journey to work in those fields, I decided to continue my journey in working for your prestigious company and share my knowledge, skills, and experiences. I'm looking forward to working with you and have a great day.
My Skills and Competencies
Administrative Assistant
Sales
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
Concentrix Philippines
(Telesales Representative)
•Answer phone calls regarding customer inquiries, sell mobile phones and gadgets, and resolve them by using the tools provided.
•Process customers' orders for the devices that they want.
• Assisting the customer regarding their issues regarding their subscription.
•Checking what are the possible promotions on their account.
•Helping our valued customers to create new accounts and get them their newest phones.
2020
-
2021
Teleperformance Philippines
(Chat Support & Email Support Representative)
• Answer emails and chat with our customers regarding their orders and other issues.
• Provide an update to our customers on the whereabouts of their orders.
• Direct them to the proper department depending on their concern and issues.
2015
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2020
Oakridge International School of Young Leaders
(School Admin)
School Registrar
• Check, manage, and maintain the file of each student.
• Answer Phone Calls pertaining to School Inquiries.
• Prepare the necessary documents needed by the School Admin, Parent(s) and Student(s).
• Preparing/Proper distribution of School Forms (1,2, and 5) to the homeroom teachers, and to the School Head
• School Representative in seminars/meetings and others.
Learners Information System (LIS) Coordinator
• Preparing the necessary documents for the LIS.
• Encoding of Learners in the system on the announced date.
• Submitting ESC and TSS Documents on the scheduled due date.
Private Education Assistance Committee (PEAC) Coordinator
• Preparing the necessary documents for the ESC Orientation with the parents (incoming grade 7 students only).
• Preparing the necessary documents for the Teacher’s Salary Subsidy (TSS)
• Encoding of ESC and TSS Grantees on the announced date.
• Submitting ESC and TSS Documents on the scheduled due date.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.