2013
Bachelor of Science in Information Technology
CAVITE STATE UNIVERSITY (IMUS
My Skills and Competencies
Data Entry
Certificates
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My Experience and Education
2020
-
2024
Transworld Systems Inc.
(Associate, Quality Control)
Associate
• Out bound calls to the insurance company/Agency to Secure policy renewal
• Condo tracking- checking renewal info is its already available on condo tracking
• Exceptions – making sure that open items and black knight software will be in
sync and
Quality Control
• Providing consistent service quality, client satisfaction, and commitment to the standards in Process client procedure.
• Ensure that agents/processor provide quality service in line with organizational objectives.
2016
-
2020
Associate, altisource business solutions, two e-com center. pasay city
(Code Violation Mailbox, Utilities, Expense Management)
Code Violation Mailbox
• Handle email from clients (RSC or City Compliance) for code violation team and
then create a case and assigned the properties to our team and resolve those
violations
• Handles fax from cities' code compliance and make sure that the violation is
clear and readable if not we need to call the city's code compliance officer for
verification of the notice
• Ensures that there are no pending liens at the property to avoid post-closing
sale escalations
Utilities
• Handles utilities management from turning off/on utilities to paying the bills
due.
• Ensure liens are paid on each onboard property in regards with utilities, code
compliance and vacant property ordinances.
• Resolves escalated cases in regards to client concerns, occupied properties and
lien searches/payments.
Expense Management
• Encode and extract bills from utility service providers to issue payment.
• Contact the utility service providers to ensure that no bills are delinquent before
selling the property.
2019
-
2020
JOLLIBEE FOODS CORP. MOLINO BRANCH
(KITCHEN STAFF/FRYMAN)
Serve fresh and hot food with a smile in a timely manner.
Coordinate with other co-workers to keep kitchen neat and clean.
Trained incoming staff.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.