2017
Bachelor of Science in Business Administration major in Marketing
Dr. Filemon C. Aguilar Memorial College
More Info About Me
I'm a father of 2 and a hard-working husband. I love exploring and learning new things, I also like editing photos especially if there's a task that I need to do. I also worked in customer service way back in 2017 and up to 2021. And I have used my communication skills with interacting with other people.
Right now I am still trying other things like doing freelance agent in the real estate industry and still figuring out things about editing photos using canva, and I am still watching Youtube give me tips on how to do this and that.
My Skills and Competencies
Customer Service Representative
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2021
Amazon
(Customer Service Representative)
Phone handling
Chat Support
Placing an order for the customer
Updating the status of their orders
Updating payment method
Guiding on navigating their Amazon device ( Alexa / FireTV )
Canceling and Activating their subscription
2017
-
2018
Alorica
(Customer Service Representative)
- Phone Etiquette
- Email
- Answering billing Inquiries
- Updating the account of the customer
My Services
Customer Service Representative
Resolving the concerns of the client without hesitation and will do a resolution right away.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.