Charmaine Sanchez

Professional Virtual Assistant
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Contact Information
  • sanchezcharmaine22@gmail.com
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  • +63 9777536517
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  • Calasiao Pangasinan, Philippines
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Professional Summary

Collaborative, creative, and sales-driven professionally with over 8 years of experience across multiple industries. Experienced in analysis, defining business requirements, and configuration, and skilled in functional and technical support.
SKILLS

• Software Development Life Cycle
• Oracle EBS Financials
• Oracle EBS Order Management
• Oracle EBS Account Receivables
• Oracle EBS General Ledger
• Functional Design
• Functional Testing
• Functional Support
• Unit Testing
• User Acceptance Testing
• SQL
• Agile and Waterfall Methodologies
• Data loader
Work Experience
2022-2023

Associate Software Engineer

• Process design, system configuration, testing, development specifications, and end-user training
• Provide end-user support for all applications, assist in resolving all issues in programs, and provide upgrades and enhancements to various Oracle functional projects.
• Created unit test scripts and use them as part of continuous integration development process.
• Document the code during development to ensure maintainability.
• Identification of test requirements based on business requirements
• Conducted testing on all testing instance
2019-2022

Credit Support Associates

• Assessing the client’s financial status Evaluating creditworthiness and risks
• Contact customers to gather financial data and documentation. analyze the risks and approve or reject the loan request.
• Maintain an updated record of loan applications.
2018-2019

Skiptracer

• responsible for locating a customer’s whereabouts and assets
• Locate customers using basic and advanced skip-tracing tools.
• Verified employment and property ownership for credit card debtors by contacting employers and county auditors.
• recorded personal and employment information in Excel
2017-2018

Pharmacy Assistant/ Cashier

• Handle customer transactions and operate the cash register in a pharmacy.
• Dispensing medicine and achieving sales targets
• Responsible for greeting customers and handling their complaints.
• Keeping the store well-stocked and clean, checking and submitting to the supervisor near-expiry or expired products
2015-2017

Administrative Assistant

• Provides administrative support to ensure the efficient operation of the office.
• Encodes and/or prints data from source documents.
• Manage accounts and perform bookkeeping.
CERTIFICATION

General Virtual Assistant l PROVA PH | April 2023
EDUCATION

Bachelor of Science in Information Technology
Colegio de Dagupan | 2011 - 2015
PORTFOLIO

• Social Media Manager
• Data Entry Specialist
• Bookkeeping