Objective

Dedicated with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.

Awards

• Consecutive Shining GS (Philippines Airasia Inc.)
• Top Collector of the Month (Philippines Airasia Inc.)

Skills

• Clerical skills
• Exceptional communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented and able to handle multiple tasks simultaneously
• Adaptibility Skills
• Computer Literacy
• Quality Assurance procedures

Education

Joji Ilagan International School of Hotel and Tourism Management
Bachelor of Science in Tourism Management
2014-2018

Work Experience

Guest Service Agent/ Teamlead
IGL GENSERV INC.
• Developed Customer Service Skills
• Checked-in passengers and up to boarding
• Handle passenger complaints and concerns

Manpower Supervisor
Flying A&A Ground Handling Services
• Managed employees biometrics and monitor employees
• Prepare end month reports and day to day reports
• Handled passenger complaints and concerns
• Booking ticket
• Checked in passengers and boarding
• Assisting passengers

Character Reference

Dhamielyn A. Sarno, MIT
Project Manager
dhamsarno@gmail.com
+639158325769