2021
SHS-HumSS
Our Lady of Fatima University
More Info About Me
I am a lifelong learner, always seeking opportunities to expand my knowledge and stay updated with the latest industry trends and advancements. I am an effective communicator with strong interpersonal skills, capable of presenting complex concepts in a clear and concise manner.
Passionate about Virtual Assistance, I am committed to making a positive impact and driving meaningful change. I am open to new opportunities that allow me to leverage my skills and contribute to the success of a dynamic organization.
Feel free to reach out if you're interested in connecting, collaborating, or exploring mutually beneficial opportunities.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2023
Reverie's Clothing
(Owner/Social Media Manager)
2023
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2023
Petwell Animal Clinic
(Front Desk Manager)
• Responded immediately to guest requests, inquiries and concerns.
• Answered phone professionally and courteously and used proper phone greeting techniques.
• Used computer and database systems to verify information, process purchases and make notes.
• Handled cash, credit and debit card transactions accurately.
2022
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2022
Concentrix
(Customer Service Representative)
● Complied with corporate and regulatory policies regarding information confidentiality and privacy.
● Responded to telephone inquiries and complaints following standard operating procedures.
● Updated and maintained database with accurate customer information and timely data entry.
● Developed and maintained working knowledge of internal policies, procedures and services to
appropriately address customer issues.
● Maintained logs and documentation to detail key information regarding incoming and outgoing calls.
2021
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2022
Weblio PH
(ESL Tutor)
● Prepared lesson plans and learnt modules for tutoring sessions according to students' needs and goals.
● Recommended textbooks, software, equipment and other learning materials to complement tutoring.
● Monitored student performance and assisted students in academic environments, such as classrooms,
laboratories and computing centers.
● Participated in training and development sessions to improve tutoring practices or learn new tutoring
techniques.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.