- charissa.balajadia@yahoo.com
- 09235001044
- Nueva Ecija, Philippines
- https://www.facebook.com/charissa.balajadia?mibextid=ZbWKwL
Virtual Assistant with more than 8 years experienced in banking and customer service. Highly organized and detail-oriented, with exceptional communication and interpersonal skills. Proven track record of providing excellent administrative support, scheduling appointments, and handling customer inquiries. Proficient in email management, and various online communication platforms. Quick learner and adept at adapting to new technologies and software. Committed in providing outstanding service and support to clients while maintaining the highest level of professionalism and confidentiality.
Communication Skills
Time Management and organization skills
Attention to details
Problem Solving Skills
Customer Service Skills
CUSTOMER SERVICE ASSOCIATE
RANK: LEVEL B
BANK OF THE PHILIPPINE ISLANDS GAPAN BRANCH
-Assisting customers with account inquiries related to account balances, transaction history, interest rates, fees, and other related inquiries.
-Assisting customers with opening new accounts, including checking, savings, and other types of accounts.
-Help customers process transactions such as deposits, withdrawals, transfers, remittances, foreign currency conversion, manager’s check and bill payments.
-Provide information on bank products such as loans, credit cards, and mortgages, and assist customers in understanding the terms and conditions.
-Assisting customers with resolving any issues or complaints they may have with their accounts or the bank's services.
-Promote bank products and services to customers and try to increase the bank's revenue.
-They are responsible for maintaining accurate and up-to-date customer records and ensuring that customer information is kept confidential.
-Perform various administrative tasks such as filing, data entry, and preparing reports.
SALES ASSOCIATE WHEELTEK MOTOR SALES CORPORATION
Senator Gil Puyat Avenue, San Isidro Makati City, Philippines
-Greeting the customers as they enter the store, understanding their needs, and helping them find the right vehicle for their needs and budget.
-Responsible for negotiating the sale with customers, including the purchase price and financing options. Closed sales by completing all necessary paperwork and ensuring that the customer is satisfied with their purchase.
-Provide excellent customer service and build relationships with customers.
Tertiary: EDUARDO L. JOSON MEMORIAL COLLEGE
Brgy.Singalat, Palayan City, Nueva Ecija, Philippines
Bachelor of Science in Business Administration
Major in: Marketing Management
Secondary: Calaba National High School
Brgy.Calaba, San Isidro, Nueva Ecija,
Philippines