Bachelor or Science in Information Technology
Our Lady of Fatima University
I am currently a Business Transformation Consultant at Accenture, where I lead a team of 500 Full-Time Equivalents (FTEs) in driving projects that integrate strategy, process, technology, and information to enhance effectiveness, reduce costs, and optimize profit and shareholder value for our clients. Additionally, I also serve as a part-time Virtual Assistant, leveraging my expertise to provide administrative support and streamline tasks for busy professionals.
With a keen eye for detail and a passion for innovation, I specialize in guiding organizations through transformative changes that drive sustainable growth and success.
In addition to my role as a consultant and Virtual Assistant, I am proficient in various software applications, including Google Suite, which enables me to streamline workflows, enhance collaboration, and drive operational efficiencies.
Throughout my career, I have spearheaded 21 innovation ideas, resulting in zero client escalations and zero ISMS infractions. My dedication to excellence and commitment to delivering results have earned me recognition as an award-winning professional in the field.
As a proactive problem-solver and strategic thinker, I thrive in dynamic environments where I can leverage my expertise to drive impactful change and support clients in achieving their business objectives. I am passionate about driving positive transformation and helping organizations navigate complex challenges to unlock their full potential.
Our Lady of Fatima University
● Respond to emails and phone calls
● Schedule meetings
● Book travel and accommodations
● Manage a contact list
● Prepare customer spreadsheets and keep online records
● Organize managers’ calendars
● Perform market research
● Create presentations, as assigned
● Address employees administrative queries
● Provide customer service as first point of contact
● Automations
● Website creations
● Allocate resources to align multiple business functions with corporate strategy.
● Gain clarity regarding arising costs to transform the business
● Derive measures to optimize shareholder value.
● Apply digitizing measures across all business functions to improve internal data transparency
● Create a new culture which incorporates the spirit of the transformed business
● Change the organization's culture by adapting it to new circumstances and align it with
company‘s strategic goals
● Respond to emails and phone calls
● Assist with various HR tasks, including recruitment, onboarding, and employee offboarding
processes
● Maintain accurate and up-to-date employee records and databases
● Assist on payroll, compensation and benefits process
● Coordinate and schedule interviews with candidates
● Assist in creating and updating HR policies and procedures
● Respond to employee inquiries and provide basic HR-related information
● Contribute to the development of HR programs and initiatives to enhance employee satisfaction
and retention
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Virtual Assistant, Social Media Manager, FB Ads Manager
Admin support, schedule management, correspondence handling, research, and task assistance for efficient operations.
Analyze processes, identify improvements, implement changes, monitor impact for organizational growth and efficiency.