Cecile Ybanez

Professional Virtual Assistant
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Contact Information
  • ybanezcecile1916@gmail.com
  • +639518950176
  • Laguna Philippines
  • Please see my portfolio: https://myprofile.ph/cecileybanez
Skills

Data Entry
Graphic Design
Social Media Manager

Certificates
May 27, 2023

PRO VA PH

General Virtual Assistant Training

Education
2019

Pagadian Capitol College

Bachelor in Science in Information Technology

Reference

Dhamielyn Altizo Sarno, MT

PRO VA PH Project Manager
email: dhamsarno@gmail.com
contact no: +639158325769

Joseph Sherwin A. Perez

SuperHawk Logistics Inc. Project Manager
contact no: +639985868281

About Me

Hello, I’m Zen, your multi-skilled social media manager, graphic designer, and data entry specialist! I live in Laguna City, Philippines. As an enthusiastic social media manager, I have a talent for making companies into online sensations. As a graphic designer who thrives on transforming ideas into appealing visual experiences, my skill rests in creating attractive social media strategies, creating compelling content, and fostering strong online communities. I have a passion for creativity and an eye for detail, and I specialize in creating amazing designs that make an impression. As a data entry specialist, my responsibility is to accurately input any information into a database while maintaining confidentiality, paying attention to detail, and possessing good typing and organizational skills. With aesthetically outstanding work from one specialist, ignite your company's internet presence and redefine its identity.

Experience
2023 >> 2023

PRO VA PH

General Virtual Assistant Training

I enrolled in PRO VA PH as a GVA, and I was given an assignment or project that I did to enhance my abilities when it comes to social media management, graphic design and data entry.

2022 >> 2023

Zen TV

Social Media Manager

I am responsible for developing and implementing social media strategies to promote a company's brand. Besides creating engaging content and interacting with the online community, I also develop content, schedule posts, respond to comments and messages, and analyze campaign performance. I'm also the handler of community management, monitor industry trends, collaborate with teams, stay updated on platform updates, and monitor competitors. My overall goal is to build and maintain a strong online presence and engage with the target audience effectively.

2022 >> 2023

SuperHawk Logistics Inc,

Oder Distribution and Claim Management Staff

I assess the validity of the request. Analyzing payment records and transaction history. Update financial records and ensure that the correct amount is credited or refunded to the customer's account. Provide clear and concise explanations. Analyzing data related to returns, refunds, and payment adjustments and generating reports. Maintain accurate records of transactions, update relevant documentation, and adhere to privacy and security guidelines to safeguard sensitive financial information. I also create a summary of accounts receivable, which is a vital tool for managing a business's cash flow and spotting possible collection problems or bad debts, and I Create a claim management report, which is a document that offers a summary and analysis.

Tools that I used
2022>> 2023

Canva
Asana
CupCut
Airtable
Buffer
Chat GPT
Copy.ai
MS Office Tools
Google apps