Dedicated and customer-focused professional with experience in telecommunications and healthcare. Seeking a role where I can apply my communication, problem-solving, and multitasking skills to provide excellent customer support and contribute to business growth.

Summary of qualifications
Customer-focused professional with over two years of experience in telecommunications and healthcare. Skilled in handling high-volume calls, appointment scheduling, e-commerce support, and technical troubleshooting. Strong communication, problem-solving, and organizational skills with a commitment to delivering excellent customer service. Quick learner, adaptable, and proficient in using CRM tools to enhance efficiency.

Skills
* Good Communication Skills (Oral and Written)
* Attention to detail
* Adaptability and Flexibility
* Creativity and Innovation
* Troubleshooting
* Fast Learner
* Billing

March 2022 - July 2024

Account Associate, VXI Global Holdings B.V

Helps manage client relationships and ensures they’re happy with the company’s services or products. They assist with tasks like answering client questions, organizing account details, coordinating with teams to meet client needs, and
supporting account managers. It’s a mix of customer service, organization, and teamwork.

September 2024 - January 2025

Account Associate II, Continuum Global

Supports client accounts, like hospitals or clinics, by managing their needs, resolving issues, and ensuring they
get the services or products they require. They coordinate with internal teams, keep track of account details, and help
maintain strong client relationships. It's about keeping things running smoothly for healthcare partners.

2019 - Present

Social Media Manager, Part time Job

As a Social Media Manager, my main tasks include creating and scheduling content, engaging with the audience, analyzing performance metrics, and developing strategies to grow the brand’s online presence. I also stay updated on trends to ensure the content remains relevant and effective.