CATHERINE CANDY D. TOLENTINO

VIRTUAL ASSISTANT
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Contact Information
  • 0991 478 3526
  • cane.cyle05@gmail.com
  • San Pablo City, Laguna
  • Freelancer
EDUCATION
2020

BACHELOR OF SCIENCE IN PSYCHOLOGY
DALUBHASAAN NG LUNSOD NG SAN PABLO (DLSP)

2022

UNIVERSITY OF THE PHILLIPPINES (SCHOOL OF LABOR AND INDUSTRIAL RELATIONS)
CERTIFICATE COURSE IN INDUSTRIAL RELATIONS AND HUMAN RESOURCE MANAGEMENT

CERTIFICATES
2024

PHILIPPINE HR SUMMIT 2024

HR HORIZONS 2024: ELEVATING PEOPLE, PERFORMANCE AND PURPOSE THROUGH TECHNOLOGY

2025

MASTER CLASS S3 EPISODE 4

THE FUTURE IS NOW: HOW AI IS TRANSFORMING HUMAN RESOURCES

2025

GENERAL VIRTUAL ASSISTANCE TRAINING

SERVICES

•Social Media Management
•Data Entry/Web Researcher
•Content Creator

SKILLS

•Communication
•Problem-Solving
•Time Management
•Team Work
•Adaptability
•Attention to details

EXPERIENCE
2020 - 2025

FIRSTLINE FUEL TRADING, (HUMAN RESOURCES COORDINATOR)

Recruitment and hiring
Create job descriptions and post job vacancies.
Review resumes, screen candidates, and conduct interviews.
Check applicant references and perform background checks.
Facilitate the hiring process.
Employee onboarding and management
Conduct new employee orientations and training programs.
Manage employee benefits and compensation plans.
Handle administrative tasks such as maintaining employee records, 201 files and attendance.
Performance and development
Conduct performance reviews, evaluations and provide feedback and coaching.
Help managers with performance management to improve employee productivity.
Design and implement employee training and development programs.
Employee relations and compliance
Develop and enforce HR policies and procedures.
Ensure compliance with government regulations and labor laws.
Address employee concerns, resolve workplace conflicts, and handle disciplinary actions.
Culture and engagement
Promote diversity, equity, and inclusion within the workplace.
Support employee well-being through safety and health programs

2017 - 2018

GLOBAL FOODS SOLUTION INC., (HEAD CHECKER (TEAM LEADER))

Lead and motivate: Guide the team toward achieving company goals, inspire positive communication, and create a collaborative environment.
Set goals and delegate: Assign tasks based on team members' strengths, set clear deadlines, and ensure objectives align with overall business strategy.
Monitor performance: Oversee daily operations, provide constructive feedback, conduct performance reviews, and ensure work meets quality standards.
Train and develop: Identify training needs and implement development programs to help team members improve their skills.
Communicate and collaborate: Act as a liaison between management and the team, ensuring clear and open communication channels.
Problem-solve: Address challenges, resolve conflicts, and make strategic decisions to keep projects on track.
Leadership: Inspire, guide, and support a team effectively.
Communication: Strong skills in both speaking and active listening to ensure clear expectations and understanding.
Problem-solving: Address issues and implement strategic solutions.
Time management: Prioritize tasks, meet deadlines, and manage workflows efficiently

2014 - 2017

SUPER 8 GROCERY WAREHOUSE, (TREASURY STAFF)

Cash management: Oversee cash flow, bank deposits, and manage petty cash funds.
Accounts payable/receivable: Prepare and release payments, manage check vouchers, and handle collections and refunds.
Banking and reconciliation: Execute banking transactions and perform daily bank reconciliations to ensure accuracy.
Financial reporting: Assist with cash flow forecasting and ensure timely and accurate financial reports.
Administrative support: Handle financial documents, maintain accurate records, and assist with other treasury-related tasks.