Carmelo Carbonel Jr.

Professional Virtual Assistant
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Contact Information
  • (+63) 965 587 6108
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  • cjay.carbonel2101@gmail.com
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  • Munoz Nueva Ecija, Philippines
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EDUCATION
🎓2020-2024 Central Luzon State University

Bachelor of Science in Information Technology, Major in Network Administration

🎓2018-2020 Central Luzon State University

Technical-Vocational-Livelihood, Major in Animal Science

🎓2014-2018 Munoz National High School Main
🎓Aclead College Academy
CERTIFICATES

🔹General Virtual Assistant

🔹Amazon Web Services (AWS Cloud)

🔹Introduction to Cybersecutiy

🔹Computer Hardware

🔹Computer Literacy

🔹CCTV Installation and Aircon Services

🔹Search Engine Optimization (SEO)

REFERENCE

Dhamielyn A. Sarno, MIT
🔹Project Manager / PRO VA PH
🔹dhamsarno@gmail.com
🔹63-9158325769
OBJECTIVES

Enthusiastic and detailed oriented individual seeking a virtual assistant role. Willing to learn with strong work ethic and a passion to adapt to new challenges and eager to develop skills for providing excellent support in future works that will prove my ability to manage multiple tasks and prioritize effectively.
Cctv Installation and Aircon Services

IT Field Technician and Customer Services

🔹Installation, configuration, and maintenance of IP surveillance systems. Camera placement, NVR setup, video analytics, and system monitoring.
🔹Computer hardware , software and network troubleshooting user support.
🔹This involves network design, implementation, security configuration, and wireless network setup.
🔹Installation, testing, and maintenance of fire alarm systems and PA systems with audio equipment setup and integration with other systems.
🔹Setting up copper and fiber optic cabling systems. Rack and cabinet installation, cable management, and network infrastructure setup.
🔹Personal Interacting with customers to understand their security and surveillance needs.
🔹Explaining the features and benefits of IP CCTV systems.
🔹Providing technical support to customers
Customer Support Representative

Email and Chat Support (Back-Office / Financial Account)

🔹Frontline employee addressing and providing support to customer queries.
🔹Resolving customer issues and complaints.
🔹Data Entry and Organize Data Inputs.
🔹Account and Loan organization support.
🔹Maintaining records and tracking ongoing issues.
🔹Data review , process , and verification.
🔹Other Administrative Task.
SKILLS

🔹Tech Savviness
🔹Have Honesty and Integrity
🔹Time Management and Prioritization
🔹Administrative and Organizational
🔹Problem Solving and Adaptability
🔹Communication and Interpersonal
Familiarize with Tools

🔹Google Calendar, Calendly ,Google Drive ,DropBox
🔹Skype , Zoom , Microsoft Teams,Viber , Google Meet , Slack
🔹Google Suite ,Microsoft Office , Zendesk , Workday
🔹Canva, PixelLab, Filmora