-2020- 2022
Sunward CollabNation
Medical Virtual Assistant
Scheduling Patient Appointments
Digitizing Health History Forms and Managing Electronic Medical Records
Assisting with Medical Billing and Insurance Claims
Providing Customer Support and Patient Care Duties
-January 23 to May 16,2025 OJT Baguio City Hall Treasury
On-the-job Trainee, Baguio City Hall - City of Treasury Office, 2023
• Assisted in processing daily tax transactions, ensuring accurate and timely encoding of
payments and fees with minimal supervision.
• Organized and filed over 500 financial records, improving efficiency in document retrieval
for government staff.
• Supported frontline service, guiding taxpayers through payment procedures during high-
volume hours, and strengthening public communication skills.
• Quickly adapted to government treasury systems, showcasing the ability to learn
technical tools and workflows efficiently.
• Maintained professionalism and confidentiality when handling sensitive financial
information and public-facing tasks.
• Updated outdated taxpayer profiles, contributing to cleaner, more reliable data for billing
and collections.
• Managed Excel-based tracking sheets for financial records, demonstrating strong digital
documentation skills.
COMELEC Volunteer Support, Commission on Elections, 2025
• Prepared and organized voting equipment for election readiness, contributing to smooth
logistical operations.
• Improved inventory organization through structured storage of electoral materials and
technical supplies.
