Caleen Monzeger

Virtual Assistant
User Thumbnail
Contact Information
  • caleen.monzeger@gmail.com
  • +447448759557
  • 170A Bowes Rd New Southgate, N11 2JG
EDUCATION
OUR LADY OF FATIMA UNIVERSITY

Bachelor of Information Technology

SKILLS
Social Media Platform Knowledge
Content Creation
Analytical Skills
Lead Generation
Communication Skills
Problem-Solving Skills
PROFESSIONAL SUMMARY

I am Administrative Clerk for 5 years and I have experience managing Airbnb rental Property, Creating listing property using Booking.com, Agoda and Responsible to Posting my clients unit and developing, implementing, and managing social media strategies and campaigns. I also create and curate engaging content, monitor and respond to comments and messages, and drive audience growth and engagement. I do research and analyse social media metrics and insights to inform strategy and optimize performance. Additionally, I stay abreast of industry trends, research competitors, and identify new opportunities for growth and innovation in the social media landscape..

Why should you Hire me?
• I have Excellent Administrative and Organisational skill.
• Flexibility and adaptability
• Outstanding time management and prioritization
• Clear and prompt communication ensures you're always in the loop and that your instructions are executed flawlessly.

WORK EXPERIENCE
North Middlesex University Hospital

Administrative Clerk, 2018-2023

• Retrieval, tracking, preparation and delivery of casenotes to point of care ensuring records are fit for purpose, using the Trust’s Patient Administration System.
• Validation of Onsite casenotes.
• Maintain Casenote Libraries
• Adherence to Trust’s Services level agreement for Casenotes compliance
• Adherence to GDPR, Information Governance, Data Protection and Confidentially.


FirstCare

Absence Advisor / Inbound Customer Service, 2016-2018

• To comply with Firstcare policies, processes and will legislative requirements.
• To answer absence call in line with Firstcare’s SLA’s
• To liaise effectively cooperatively with all staf and client
• Maintain and Improve quality result by adhering to standards and guideline, recommending improve procedure.


Informa Plc

Database Researcher, 2015-2016

• Researching and Re-Searching a list of contacts to be added into the database.
• Using the telephone to build quality and accurate data.
• Entering results into database in accordance with data formatting guidelines.
• Occasional office duties such as mailing, photocopying, sorting mails.


CBS Interactibe - Temporary

Lead Generation, 2016-2016

Calling Prospective B2B Customers to establish their interest in specific software solution
Making Outbount Calls, Updating CRM System and reporting to the Line Manage


Market One - Temporary

Lead Generation Executive / Researcher, 2016-2016

Making Outbound Business to Business to Discover Name of Decision Makers
Using the telephone to build quality and accurate data
Updating database into Company System