I am a versatile professional with a diverse skill set encompassing customer service, SEO, virtual assistance, and social media management (SMM). With comprehensive training in SMM and hands-on experience in other areas, I bring a well-rounded approach to my work. My strong communication skills and deep understanding of SEO principles allow me to deliver exceptional results.
Throughout my training, I have focused on mastering the art of social media management. I have developed expertise in developing effective strategies, creating engaging content, and optimizing engagement across various platforms. My experience in customer service has honed my communication and problem-solving skills, ensuring seamless interactions with your audience.
Additionally, my proficiency in SEO techniques allows me to implement optimization strategies, conduct thorough keyword research, and analyze data to enhance your brand's online visibility and drive targeted organic traffic. Furthermore, my background in virtual assistance has equipped me with exceptional organizational abilities, ensuring efficient task management and consistent meeting of deadlines.
As a dedicated and enthusiastic professional, I am confident that my skills and passion for social media management will significantly impact your brand's online presence. I am eager to contribute my knowledge and drive results to your business. Furthermore, I would welcome the opportunity to discuss in more detail how my training and previous experiences align with your requirements.
I am dedicated to exceeding expectations and staying up-to-date with industry trends. A detail-oriented individual, I thrive in fast-paced environments and excel at managing multiple tasks. I am eager to contribute my skills and drive to provide outstanding support to clients or businesses, fostering their growth and success.
Completed BSED-MAPEH at Palawan State University and obtained a Teacher's License by passing the Licensure Examination for Teachers (LET).
• Interacts with customers via telephone, email, online chat, and text to
provide support on an
assigned product or service.
•Outbound calling, taking inbound calls, e-mail communication, cold calling,
scheduling of real
estate buying and selling opportunities, and overall management of sales
pipeline through the
sales cycle.
•Research or find properties based on client criteria thru different property
portals.
•Maintains database by entering new and updated customer and account
information. Prepares source data for computer entry by compiling and
sorting information. Establishes entry priorities.
•Set up appointments, update Google sheets, and find potential leads or
clients for the CEO.
•Create a personalized Upwork proposal based on the client's criteria and
profile.
• Optimize keyword use and effectiveness.
• Troubleshoot poor rankings and develop improvement strategies.
• Write creative content for on-page optimization.
• Responsible for website development and improving website traffic for
google search ranking.
•Main task: Keyword Mapping | an on-page SEO process of assigning
unique target keywords to
specific landing pages.
• Strengthens relationships by establishing and maintaining
communication with clients and team members; understanding needs,
resolving issues, and meeting expectations.
• Handles escalations and supports the floor on any domain-related
queries for all T-Mobile Home Internet accounts.
• Monitors and manage the team’s performance metrics and stack rank
them based on the results presented.
• Strengthens relationships by establishing and maintaining
communication with clients and team members; understanding needs,
resolving issues, and meeting expectations.
• Handles escalations and supports the floor on any domain-related
queries for all AT&T Combined accounts.
• Monitors and manage the team’s performance metrics and stack rank
them based on the results presented.
• Strengthens relationships by establishing and maintaining
communication with clients and/or team members; understanding needs,
resolving issues, and meeting expectations.
• Handles escalations and supports the floor on any domain-related
queries for all DirecTV accounts.
• Monitors and manage the team’s performance metrics and stack rank
them based on the results presented.
• Uses knowledge-based systems and other tools to deliver technical,
billing, and programming
support solutions while maintaining a high level of customer service with all
stakeholders
employing initiatives to achieve a high ‘Voice Of Customer’ score (VOC) and
Close Rate in Sales.
Enhances brand visibility, engages audience, curates content, and analyzes data for effective social media presence.
Enhances visibility, optimizes content, researches keywords, and analyzes data for improved search rankings and traffic.
Remote admin support, task coordination, scheduling, efficient assistance. Organized, resourceful, great communicator.
Provides exceptional support, resolves inquiries, ensures satisfaction. Excellent communication, problem-solving skills.
All clients of Bryan are always happy working with him because of the quality of the service he provides. He's a very hardworking individual who puts so much passion into his work. When it comes to SEO, Bryan is a lifelong learner who always improves his knowledge and skills in this field.