Brookshield

Virtual Assistant
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Contact Information
  • vrbookshield@gmail.com
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  • 09683689699
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  • Quezon City, Philippines
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ABOUT ME

I graduated as BS Tourism year 2019 and I'm currently working as documentation/cs at shipping line. Answering emails and processing their docs is one of my duties. We are using Microsoft word, excel and outlook to make our filing. I have 4 siblings and I am the second to the last. Currently residing at Quezon City together with my family. I am optimistic and have time management and can do multitask.
WORK EXPERIENCE
15th March 2021, to 20th April 2023

Documentations/Customer Service

• Monitors incoming email
• Making sure that documents are complete before processing
• Answering customers calls/inquiries
• Making invoices for customers
• Giving details about their inquiries and assisting them thru
email
• Printing and checking documents
October 2019 to January 2020

Front Office Associate

• Manage online reservation, informing, and accommodate
guest requests
• Answering phone calls also inquiries about company
• Perform all check-in and check-out tasks
• Up Selling guest rooms and promoting hotel