+63 908-174-6405

brandy234661@gmail.com

14 Laos st., Betterliving Subd., Brgy. Don Bosco, Paranaque City, Metro Manila, 1711

Data Entry Analyst

Customer Service Representative

Online Researcher

Microsoft Excel

Lead Genereation

I am dedicated and fast learner. I am a Virtual Assistant who has multiple skills like Data Entry, and Customer Service Representative, I can do Online Research, has knowledge in Microsoft Excel and Google Worksheets as well. I have sense of accuracy and attention to detail. I can do multitasking job. I am a no typo person and meticulous in spelling grammar. And if you have an specific tool, task and instructions, I would be glad to use and do it that way

Customer Service Representative

Assists customers in Amazon retail product related items usually replace or refund and helping return item if ever it does not meet the standards of customers.

Managed, configurate and Encoding personal information of customer on their account depending on their specific request.

Make annotations of what happened during the Representative and Customer interaction to make sure there would be a reference for the next associate to refer to

Customer Service Representative II

Assisted Pharmaceutical owners in fulfilling their inventories. Usually take orders of medicines, order them for the client, track the items, and replace or refund items that did not meet the client's standards.

communicated with clients on daily basis and ensured excellent customer service.

Make annotations of what happened during the Representative and Customer interaction to make sure there would be a reference for the next associate to refer to

Customer Service Representative

Assist patients, attorneys, and insurance companies regarding patients' bills, making sure everything is in order on the account by making sure we fulfilled client requests.

Make sure that HIPPA verification is done before making changes, disclosing information, or delegating requests on the ACE system to make sure the personal info of the patient is protected at all costs.

Make annotations of what happened during the Representative and Customer interaction to make sure there would be a reference for the next associate to refer to

Olivarez College

Senior High School
Accountancy and Business Management