2017
Bachelor of Secondary Education Major in Mathematics
Bago City College
More Info About Me
Hi there! I am Blessed Hope Galan, a rockstar virtual assistant from the Philippines. I hold a Bachelor's degree in Secondary Education, Major in Mathematics, and I am a licensed professional teacher, as well as a loving mom to a 10-year-old boy.I worked as a sales and customer service representative for over two years in one of the BPO companies here in the Philippines, handling order entry and customer service for e-commerce accounts. I also ventured into online business and started working as a virtual assistant in 2021, focusing on real estate tasks such as cold calling, lead generation, and working with various CRMs.Since 2022, I’ve been working as a Delinquency Specialist, where I manage emails, reconcile accounts, update spreadsheets, and perform other administrative duties. I’ve received training in Xero and QuickBooks accounting software and completed internships in 2024. I’m also proficient in using Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Teams), Google Drive, and most common email and communication platforms.
With all these experiences, I have continuously improved and refined my skills. I possess excellent communication and English proficiency (both oral and written), can multi-task effectively, work independently with minimal supervision, and have great attention to detail.
My Skills and Competencies
Accounting
Data Entry
Bookkeeping
Certificates
My Experience and Education
Jan 29, 2024
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Feb 23, 2024
Digital Bytes Pty Ltd
(Intern)
Xero System Navigation, Create Quotes and Invoices, Creates Purchase Orders and Bills, Spend and Receive Money Transactions, Fixed Assets Register and Run Depreciations, Journal Entries, Create Repeating Bills/Invoices, Overpayment and Prepayments, Bank Reconciliations, Hubdoc Management and others, Manage Employees, Payroll Management, Simpler BAS Preparations, Full BAS Preparations and IAS Preparations
2022
-
present
Freelance
(Delinquency Specialist)
- Checking and matching the status reports
- Sending emails to the attorneys
- Responds and helps with the concerns of the attorneys and association managers
- Updating the spreadsheets
- Extracting and saving files to the server
- Reconciling and releasing of accounts
2022
-
2022
UK / Project-based
(Lead Generation)
- Searching and qualifying prospects that client provided through his Linkedin profile and input them to the MS Excel.
2021
-
2022
ScaleNGrow/ US Based
(Cold Caller)
- Calling property owners to see if they would be interested in selling their properties (vacant lot or houses).
- Follow and master the scripts used to deliver the team value proposition and handle objections.
- Qualify leads (hot, warm and cold leads)
- Manage leads and stay organized using the CRM. Follow Ups including adding leads, conversation notes, response times and follow-up attempts into the database.
- Submitting a report every end of shift.
My Services
Bookkeeping
Recording and organizing financial data, including tasks such as invoicing, billing, payroll and reconciling transaction
Accounting
Interpretation and presentation of financial data such as tax returns, auditing and analyzing performance.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.