Hey I’m Blanche

Hire Me: Your Reliable Virtual Assistant and Customer Support Specialist!

Hi, I’m Blanche Caranoo – Ready to Help Your Business Grow!

Are you looking for a dedicated, detail-oriented, and highly skilled Virtual Assistant? Someone who can handle customer interactions, manage tasks efficiently, and even boost your online presence? Look no further!

Why Hire Me?
☑️ 2+ Years in Customer Service – Skilled in handling emails, SMS, and live chat, ensuring top-tier customer satisfaction.
☑️ Social Media & Marketing Know-How – I have experience managing websites, creating content calendars, and designing in Canva.
☑️ Tech-Savvy & Highly Organized – Proficient in Google Suite, Salesforce, and SalesOutlook to streamline operations.
☑️ Independent & Fast Learner – I take initiative, adapt quickly, and love learning new skills to support your business.
☑️ Excellent Communication Skills – Fluent in English, ensuring smooth and professional client interactions.

What I Can Do for You
💼 Virtual Assistance – Data entry, scheduling, research, and admin support
📞 Customer Service – Handling orders, refunds, inquiries, and complaints professionally
📱 Social Media & Content Management – Creating and scheduling posts, basic graphic design, and engagement
📊 CRM & Business Tools Management – Google Suite, Salesforce, SalesOutlook, and more

Let’s Get Started!

Blanche Caranoo
Cebu City, Philippines
shubypaes04@gmail.com
Freelancer
Check my CV View Work Hire Me

Key Skills and Expertise

Bringing Efficiency, Organization, and Customer Satisfaction to Your Business
Customer Service
Technical support
Chat support & Back office
Social Media Marketing
Sales and Billing
Lead Generation

Certificates

General Virtual Assistant Certificate
CUSTOMER SERVICE CERTIFICATE
Accenture Certificate of Employment

Professional Experience and Expertise

Proven Track Record in Customer Service, Virtual Assistance, and Social Media Management
  • EXPERIENCE
  • EDUCATION
2022
Sports Track

Abellana National School

2024
BYU PATHWAY WORLD WIDE

Online Education:

PathwayConnect: This is a foundational program that helps students develop essential skills in personal development, academic writing, and communication. It’s designed to prepare students for further university study.
Certificates and Degrees: After completing PathwayConnect, students have the opportunity to continue their education by pursuing online certificates and degree programs offered by BYU-Idaho and other affiliated institutions.

JUNE 2024 - NOVEMBER 2024
I-SPACE
(Junior Marketing Officer)

Managing websites, creating social media content calendars, and performing basic editing in Canva.

November 16,2024 - January 30,2025
Accenture
(Customer Service Associate)

My job is resolving technical issues for mobile and broadband via inbound and outbound calls, chat, and email support, and skilled at pitching sales for upgrades and product enhancements.

2020 - 2022
TechMahindra Cebu
(Customer and Technical Support)

Assist with General Inquiries
Resolve Service Issues
Process Transactions
Provide Product Information
Handle Complaints
Troubleshoot Issues
Provide Solutions
Technical Guidance
Escalate Complex Issues

How I Can Help Your Business Thrive

Reliable Support to Streamline Your Operations & Improve Customer Experience

My Work and Achievements

A Showcase of My Skills in Action

Let's work together !

I am available for freelance projects.
Hire Me

Get in Touch
I’m Ready to Help You Achieve Your Goals – Let’s Connect!

Address :
Cebu City,
Philippines
Email :
shubypaes04@gmail.com


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