2012
BSBA Management
Rizal Technological University
More Info About Me
I’m Bernadette Leopardas 31yrs old, I have more than 10yrs of working experience, but most are from F&B industry and it improved my skills in customer service, problem-solving, and efficient communication. I’m a hardworking and always eager to learn new skills. Recently I attended the General Virtual Assistant and Data Entry specialist training session that helps me to have the confident to pursue this path
My Skills and Competencies
Social Media Management
Bookkeeping
Data Entry
Content Creator
Executive Assistant
Certificates
My Experience and Education
2023
-
2023
Arabia Coffee Shop Qatar
(Barista)
o Making coffee Hot and Cold
o Basic knowledge on Coffee Machine Calibration
o Basic knowledge of making sweets and baking.
o Conduct an inventory every end of shift and end of the month.
2021
-
2023
Whole Pet Kitchen Philippines
(Store Supervisor)
o Managing the Cash Sales
o Holding and Recording Petty Cash Expenses
o Reporting, Recording and
o Encoding of sales, purchases, inventory, petty cash and pre-orders o
o Proper coordination and execution of orders (retail/wholesale and
institutional)
o Handling the inquiries and online orders
o Analyzing sales figures - reporting growth, expansion, and change in
markets
o Cash balancing and reporting for review by management staff
o Conduct inventory every end of the shift
o Collaborating with suppliers, manufacturers, and stores to ensure proper execution of plans
o Handle merchandise returns and exchanges
o Review and Approval of Cash Disbursements
2019
-
2021
NK Café Qatar
(Cashier / Barista)
o Manage transactions with customers using cash registers
o Collect payments whether in cash or credit
o Opened/closed store and maintained store cleanliness
o Greeting customers, provided information for specials and promotions, and setup
advertisement
displays for new incoming merchandise, beverages and bakery items
o Multitasking and have a basic knowledge on
making coffee and cake
o Prepare schedule for all staff
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping
Handle accounts
Customer Service
Promote companies' products and services by developing copy for websites, social media, marketing materials.