BEA DELA CRUZ PEREZ

Virtual Assistant
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Contact Information
  • perezbea576@gmail.com
  • +639128455140
  • Caloocan City, Philippines
  • https://myprofile.ph/bedelacruzperez
About Me

Hard-working, creative and proactive. Specialised in Digital Data and Analysis. Ambitious, eager to keep growing and evolving in my profession. Constantly developing new skills and abillities.

Education

Tertiary
Bachelor of Science in Information Technology
University of Caloocan City
Congressional Road, Barangay 173, Zone 15,
District 1, North Caloocan City
2015 – 2019
Secondary
Cielito Zamora High School
Congressional Road, Brgy. 173 North Caloocan City
Molave St. Cristina Homes Cielito Caloocan City
2011 – 2015
Elementary
Urduja Elementary School
Sikatuna Ext. Urduja Village Calocan City
2005 - 2011

WORK EXPERIENCE

ACCENTURE 2020-2022
Key Account Administrator
April 2020- June 2021
• Follow up and respond to customer email queries
• Processed new customer applications
• Generated and posted daily, monthly, and quarterly reports using SAP software and maintaining detailed accounting files and supporting documentation.
• Processed payments at scheduled intervals or as needed, adhering to all business contracts and established deadlines.
Order to Cash Analyst
July 2021 – December 2022
• Reviewed purchase orders and supporting documentation for accurateness
• Creation of invoices using Axapta, Sage 300 and SAP software
• Creation of credit notes upon request
• Sending over invoices daily to customer electronically
• Assisted with month end closeout
• Cancellation of invoices upon request using SAP software
• Respond timely to prompt request from customers

INSPIRO RELIA 2019-2020
Customer Service Representative
June 20, 2019 – February 20, 2020
• Check on the status of customer accounts and track checks and payments
• Assist banking customers who are victims of fraud, theft or identity theft
• Assist customers with replacing lost or stolen credit cards
• Assist with account information changes.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the

SKILLS

• Data Entry
• Graphic Design
• Computer Literacy
• Transaction Processing
• Strong technical proficiency in SAP Finance platform (PL1, P11, P16 and PEM)
• Knowledgeable in Microsoft Dynamics AX , Invoice Portals ( SAP Ariba, Tungsten, Paypro , Tradeshift ), SAGE300 ERP,Microsoft Word, Power Point, Excel and outlook
• Multitasking

TRAININGS

General Virtual Assistance Training
January 07, 2023
The Fundamentals of digital marketing