Bea Patricia S. Bulanadi

B2B Sales SpecialistSocial Media Manager Expert
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Contact Information
  • beapatricia.bulanadi@gmail.com
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  • +63 935 112 1895
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  • Bugtong na Buli, Talavera, Nueva Ecija,Philippines
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  • https://myprofile.ph/beapatriciabulanadi
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Technical Skills

•Data Analysis
•Content Marketing Skills
•Knowledge of bookkeeping principles and practices
•Experience with accounting software
•Familiarity with Microsoft Office Suite
•Proficiency in data entry and record-keeping
•Product Optimization & Photography
Soft Skills
Professional Referrence

Available upon Request.
Profile
Career Objective

To provide clients with reliable, high-quality support to help them reach their objectives, as well as staying up-to-date with industry developments and technological advancements to remain competitive.
Work Experience

•Collective Solution
Year: 2022
Position: Customer service Representative | live support | roadside assistance agent
Job Description: Live assistance of the customer on the road | setting up roadside assistance | live support on searching for a service provider to provide necessary service for the customer | making follow up to check if the customer is been take care of already

As a CSR my main duty is to set up and gather information on the situation and coverage of the customer of their roadside needs after I already have all the necessary information I need to check if the customer has a roadside benefit by their insurance. If the customer does the next process is to dispatch looking for a provider for the cx until the cx been already been taken care of already.

Callnovo Philippines (Avanquest Account)
Position: email support | Customer Service Representative | Sales Representative | TSR
2022

Job Description:
o Responded to customer questions with a detailed understanding of the product, resulting in cx satisfaction
o Resolve in-store customer complaints and issues w/ an empathetic approach
o Reach target sales

CSR for Avanquest Selling Software like AntiVirus, PDF, and photo editing Tools | My duties as a CSR is to assist cx with regard to the problem with the Renewal and Cancellation of their subscription of the software. (We have Monthly/ yearly and lifetime subscriptions)
We can also offer Software upgrade or software purchase that suits their needs.

•Sutherland Global (Amazon Account)
Position: Chat support and technical support representative
Year: May 2021-Dec 2021

Job Description:
o Address customer service inquiries in a timely manner
o Perform technical support and troubleshooting
o Achieve customer satisfaction

As technical support of Amazon, My duties are to provide assistance in their purchase in Amazon. We perform technical support to products to prevent returns and refunds.

• Kasapi Lending INC
Assistant Programmer
January 2019-March 2020

Job Description:
○Monitoring company system such as HR/Payroll/ Inventory
○Assign to Develop Inventory system of the company
○Installation of company system
○Inventory of company property
○Technical Support and networking