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Bachelor of Science in Animal Science
BULACAN STATE COLLEGE
Know More About Me!
I'm Aura Concepcion Camu, a 26-year-old Filipino aspirant to work with you!
I have been working in BPO and Publishing Industry for 8 years as a customer service representative, sales and direct marketing personnel..
I am here to make things easy for you.
• A highly organized and hard-working individual looking for a responsible position to gain practical experience.
• interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
• Exposed and Interacted with wide variety of race and personality
• Ability to advance higher job levels with active efforts towards learning
• High work ethic and dedication
Let's work together!
All About Me
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
CZILK DC
(Sales Supervisor)
In this job, you will deal with books by persuading bookstores to buy the ones your company publishes. Publishers sell books to wholesalers, bookstores, schools, libraries, and, occasionally, to individuals. ... Larger houses have a sales manager who supervises the company's full-time sales representatives.
2019
-
2020
AT&T, DIRECTV USA
(CUSTOMER SERVICE SUPERVISOR)
Preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, policies and deliver excellent customer service experience.
2017
-
2019
IQOR (VIRGIN & BELL MOBILITY CA)
(Subject Matter Expert)
In General, The responsibility of a SME is to ensure the facts and details are correct so that the projects/program's deliverable(s) will meet the needs of stakeholders, legislation, policies, standards and best best practices.
SEPT 2014
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JUNE 2017
TRANSCOM WORLDWIDE ASIA PH
(TEAM LEADER/ TECHNICAL SUPPORT)
IN NETWORK MANAGEMENT, FAULT MANAGEMENT IS THE SET OF FUNCTIONS THAT DETECT, ISOLATE, AND CORRECT MALFUNCTIONS IN A TELECOMMUNICATIONS NETWORK, COMPENSATE FOR ENVIRONMENTAL CHANGES, AND INCLUDE MAINTAINING AND EXAMINING ERROR LOGS, ACCEPTING AND ACTING ON ERROR DETECTION NOTIFICATIONS, TRACING AND IDENTIFYING FAULTS
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
DHAM SARNO
"Princess was my VA trainee, so I am familiar with her. She is mature, and I have complete faith in her capacity to make wise choices. She is a smart, trustworthy, and reasonable woman who would undoubtedly benefit your business."