2023
Bachelor of Science in Psychology
ICCT Colleges
The Best Executive Assistant you will Ever Meet!
Hi there! I'm Ash, and I'll be your dedicated executive virtual assistant. I have years of priceless expertise in the fast-paced field of business process outsourcing (BPO). With a love for efficiency and a talent for flawless organization, I'm here to boost your productivity and help your business ventures like never before.
I've spent a substantial amount of time honing my talents in the BPO industry, working in a variety of areas including customer service, technical support, and back-office operations. This diversified experience has given me a thorough understanding of corporate procedures, client requirements, and the value of providing outstanding service. I thrive on providing all-encompassing administrative help, which includes processing letters, setting up appointments, organizing calendars, and performing research. My expertise includes managing data entry assignments, creating reports, and promoting effective internal and external communication. Challenges are given in the fast-paced world of business. But I'm a problem-solver at heart, and I take a proactive approach to every challenge. Above all, I'm dedicated to doing everything to the highest standard. My main priorities are your success and happiness, and I'm committed to going above and beyond to assist your goals and ambitions.
Ready to experience the difference a dedicated Executive Virtual Assistant can make? Let's embark on this journey together and take your business to new heights! I'm here to assist you whenever you're ready.
Communication Skill, Organizational Skill, Strategic Planning Skills, Enhanced Support, Layout Design, Photo Editing
Structured Workflow Management
Data Entry
Executive Assistant
Web Researcher
Article/ Content Writer
Highly Organized
Calendar Management
Certificates
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Administrative Support, Customer Service Associate, Project Coordination, Document Management
Professional Background
2022
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2024
Sutherland
(Customer Service Associate - Admin Support)
Effectively interact with customers to address their concerns, answer their questions and assist them with their needs. Developed intensive, ambitious business strategies, short-term goals and long term objectives to meet and satisfy the needs of every customer. Fostered change in company culture to be more open, transparent and accountable.
Analyzed live performance metrics to identify trends, anomalies, and areas for improvement. Provided timely updates and actionable insights to team leaders to address emerging issues. Implemented immediate corrective actions to mitigate potential risks and ensure smooth operations.
2021
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2022
Alorica
(Customer Service Representative)
Provided support for clients on a wide range of company products and services. Responding to customer inquiry calls quickly and assessing the customer needs and problems in order to deliver an ideal solution
Tasks Management
Administrative and Support Services
Confidentiality and Discretion
Handling sensitive and confidential information with the utmost discretion and maintaining confidentiality.
Meeting and Event Management
Coordinating meetings, conferences, and events, including arranging venues, catering, equipment, and logistics.
Document Preparation
Drafting, editing, and formatting documents, reports, presentations, and other materials as needed by the executive.
Administrative Support
Providing comprehensive administrative assistance, including managing calendars, and scheduling meetings
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.