2014
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lakan dula high school
Your Success is my Passion
Hey there! I'm Arvie but you can call me Vie or B. I'm 27 years old with 2 kids and a big fan of ANIME world! I have 3 years experience as Customer Service Representative, and I LOVE helping people. I've had the opportunity to be a Social Media Manager, Facebook Ads Manager. Integrity is my core strength values. I always believe in doing the right thing and it goes hand in hand with honesty, fairness and accountability. I strive to live by these principles in all aspects of my life. I am self motivated and disciplined person, I love continues learning. I hope you will give me a chance to work with you and help grow your business. Thank you and Keep safe!
My Skills and Competencies
Email Management
Branding
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2020
-
2023
Amazon
(Customer Service Representative)
- Conducting Investigation into potential fraud cases
- Implementing fraud prevention policies and procedures
- Monitoring activity for potential fraudulent activity
- Assisting customer through chat, phone and email
- Helps customer select product, answer questions and shares product knowledge
- Generate sales leads
- Processing returned items
- Identifying hardware and software solution
- Troubleshooting technical issue
- Managing multiple cases
- Resolving network issue
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.