Hi there!
I'm Arriane 21 years old and I'm a start up freelancer. I have backgrounds in a BPO industry as a customer representative where I handle multiple customers everyday taking phone calls with a chatting role as well. I also have an experience in sales for almost 2 years as a sales representative where I assist customer concerns and inqueries face to face and via our social media platforms. also have experience in ecommerce business (local) where I handle all customer orders,packaging and shipping.
my skills also include :
-graphic design
-video editing
-content management
-email management
-social media mangement
-copywriting
I am profiecient in using :
-computer/laptop
-photoshop
-canva
-excel
-ms word
-google drive
-drop box
-tiktok,facebook,instagram,linkedin
roles I can work with:
admin task roles
general virtual assistant
then let's hop on a call: live:.cid.49c4b08e9c80179d
Our Lady Of Fatima University
Content Creation and Promotion
Lead Generation
Team Leading
Analytic reports(weekly)
social media manager
-Tasked on updating records.
-Maintained customer relationships.
-Monitored and responded to Client emails.
-Knowledgeable with MS Excel word and Excel.
-Knowledgeable with Google workspace.
-Tasked with after-sales Services.
-Scheduled deliveries to clients.
• Responsible for generating and releasing contents across all social media platforms of clients in order to grow targeted audience, raise brand awareness, and ultimately convert into sales
• In charge of monitoring site statistics and provides weekly and monthly report to client to maintain engagement or better increase revenue
• Creates graphic and short video contents for social media marketing
• Interacts with viewers and potential buyers/consumers
-taking phone calls
-addressing customer concerns
-troubleshooting
-email management
Customer Assistance atleast 30 per day
Payment and Receipts
Daily Sales Report(Excel)
Social Media Manager(part- time)
-Responding to customer inqueries
-Scheduling
-Data entry
-lead generation
able to adapt and work efficently with minimal supervision
Customer Response
using capcut photoshop canva
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.