2012
Bachelor of Science in Computer Science
Arellano University
More Info About Me
Greetings! I am Armaghedon Lobo, a dedicated and detail-oriented virtual assistant with a passion for delivering top-notch support to clients and businesses. With a proven track record of efficiency and a knack for organization, I thrive in the dynamic world of virtual assistance.
My Skills and Competencies
Social Media Management
Graphic Artist
Customer Service Representative
Certificates
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My Experience and Education
2020
-
2023
Mpotech Digital Systems Inc.
(Office Staff \ Data Analyst)
Database administration and real time reporting, Ensure all details on file is accurate with no discrepancy, Sends EOD report to manager
2013
-
2015
Expert Global Solutions Inc.
(Technical Support Representative)
Provided technical support to customers over the phone and via email, resulting in a 99% customer satisfaction rate
Provided technical support for end-users and resolved escalated technical issues
Provided technical support to customers, resulting in a 50% decrease in customer service inquiries
2015
-
2016
Convergys Philippines Inc.
(Sales Associate \ Customer Service Representative)
Helps client regarding their cable service, helps process request, provides bill explanation, basic troubleshooting regarding devices, set up, connections and creating ticket to send a technician on site.
My Services
Graphic Artist
Let's convert your concepts into catchy visuals.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Customer Service Representative
Provide Top notch customer support