2013
Bachelors of Science in Computer Science
La Consolacion College Caloocan
More Info About Me
As a skilled Lead Generation Specialist, I am passionate about maximizing my expertise to help organizations achieve their objectives. With a focus on client satisfaction, I excel in Data Entry, B2B Lead Generation, LinkedIn Lead Generation, Email Collection, and Prospect List Building. As a Lead Generation Expert, I am familiar with all kinds of techniques.
My Skills and Competencies
Social Media Management
Data Collection
Data Mining
Data Entry
Canva
Data Scraping
Certificates
My Experience and Education
February 2023
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April 2023
Thor Marketing Canada
(Business Development Specialist / Lead Generation Specialist - Project Base)
* Conducting market research to identify potential customers and their needs
* Developing and implementing lead generation strategies and campaigns
* Creating targeted marketing materials, including email campaigns, social media posts, and advertising
* Qualifying leads and assessing their potential value to the business
* Developing and maintaining a database of potential customers and their contact information
* Collaborating with sales teams to ensure a smooth handover of qualified leads
* Analyzing data to track lead generation performance and make data-driven decisions to improve results
2022
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2023
SISSYS CLOSET DXB
(FREELANCE SOCIAL MEDIA MANAGER - PART TIME)
Manage all aspects of a client's Social Media accounts, including branding, content creation, graphic design, and analytics.
2019
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2022
FITNESS FIRST - LANDMARK GROUP
(LEAD GENERATION SPECIALIST - MEMBERSHIP SALES AND RETENTION CONSULTANT)
* Responsible for generating leads and increasing sales for a gym or fitness center.
* Identifying and contacting potential customers through phone calls, emails, and other channels.
* Conduct market research to identify potential customers and market trends
* Build and maintain a customer database with accurate and up-to-date information
* Monitor and analyze lead generation metrics to measure success and identify areas for improvement
* Create and manage email marketing campaigns to nurture leads
* Develop and manage social media campaigns to generate leads
2018
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2019
FAIRMONT HOTELS AND RESORTS DUBAI
(WHOLESALE CLUSTER RESERVATION SALES)
* Brought forth excellent customer service skills and a commitment to customer satisfaction.
* Provided customers with quality assistance through phone calls, emails, and internet chats.
* Enter room reservation requests using the Property Management System.
* Update and check reservations ensuring a flawless check in and checkout process.
* Liaise with Sales and other departments as required.
* Ensure knowledge of all Fairmont facilities in UAE , services and hours of operation in order to respond confidently and effectively to inquiries.
* Answer telephone and email inquiries in a timely manner.
* Book room requests for customers from local and international travel agencies.
* Build rapport and establish brand loyalty through reservations process.
* Book reservation with accurate information to ensure we exceed Guest’s expectations.
2016
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2018
Ramada Plaza Jumeirah Beach and Ramada Hotel & Suites Sharjah, Dubai
(CLUSTER RESERVATIONS SALES)
* Processes reservations by mail, telephone, or central reservation systems referral.
* Create and maintain reservation records by date of arrival and alphabetical listing.
* Processes reservations from the sales office, other hotel departments, and travel agents.
* Determine room rates based on the selling tactics of the hotel.
* Communicate reservation information to the front desk.·
* Process cancellations and modifications and promptly relay this information to the front desk.
* Track future room availability on the basis of reservations and help develop forecasts for room revenue and occupancy.
* Knowledgeable in doing the Daily Pick-up Report in absence of the Reservation Manager.
* Acting as Training Ambassador for Revenue Department wherein the main task is to plan the monthly training of the department, as well as the training for the new employees.
* To submit the updates to the Cluster Training Manager of training that was undertaken each month.
2014
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2016
Raintree Hotel , Dubai
(RECEPTIONIST / FRONT DESK)
* Brought forth a strong ability for multitasking and prioritizing tasks.
* Greeted clients and provided them with information and superior service.
* Answered phone calls, greeted clients, and handled all front desk responsibilities.
* Manage online and phone reservations.
* Aimed for the highest level of customer service possible.
* Efficient check in/out and ensure that every inquiry or complaint is handled accordingly and professionally until resolved.
* Promoting and up selling the hotel services and facilities.
* Front desk money management and invoicing.
* Being up to date with the daily hotel operations, procedures, changes and events happening.
* Training new employees as per supervisor or manager requests.
* Responsible in updating the guest records and accounts in the system.
2013
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2014
Virgin Mobile USA) at Teleperformance Philippines, Manila
(CUSTOMER SERVICE REPRESENTATIVE)
* Handle Inbound and Outbound calls concerning customer inquiries and complaints regarding billing, plan renewals and phone activation / deactivation.
* Effectively present and discuss the products and services of the company to provide understanding and delivery of customer needs.
* Attract potential customers by answering product and service questions, which includes cross selling and up selling.
* Entertain minimum 50 callers and maximum 90 callers within each day of duty.
* Manage phone calls and process customer orders in a professional, efficient and timely manner.
* Understand and appropriately use the company pricing system and policies.
* Organize work flow to meet deadlines and maintains updated customer records.
* Contributes to team effort by accomplishing related results as needed.
2012
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2013
Worx Group of Companies , Manila
(PART TIME DATA ENTRY SPECIALIST - HR / ADMIN ASSISTANT)
* Assisting in calling the candidates and provide information on dates and place of interviews.
* Follow up with candidates to ensure their presence on the day and time of the interview.
* Scheduling and maintaining and appointment calendar.
* Maintain and update filling, inventory and mailing either manually or using email.
* Manage candidates information files and resumes.
* Conduct initial screening of applicants and scheduling of exams for potential candidates.
* Endorsement of candidates for Interview.
* Perform other duties that may be assigned from time to time.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Specialist
Responsible for finding and attracting potential customers, or "leads," for a business's products or services.
Amazon Product Sourcing
Amazon Product Sourcing