Associate degree in Computer Science.
Asian Institute of Science and Technology.
I am an experienced ESL tutor with four years of expertise in teaching English to Korean students. Throughout my career, I have honed essential skills such as effective communication, time management, and adaptability in a fast-paced educational environment. My ability to work closely with students, understand their needs, and provide personalized support has contributed to their academic growth and success.
Now, I am seeking to transition my career into the role of a Virtual Assistant. I am excited to bring my organizational skills, attention to detail, and strong work ethic to this new opportunity. With my background in managing schedules, providing administrative support, and maintaining clear communication, I am confident in my ability to contribute positively to a virtual team. I am eager to leverage my experience and continue to grow in this dynamic and evolving field.
Asian Institute of Science and Technology.
Helps non-native speakers improve their English skills in reading, writing, speaking, and listening.
Responsibilities include:
Creating tailored lessons to meet student needs.
Assessing and tracking progress, offering feedback for improvement.
Assisting with pronunciation, grammar, and vocabulary.
Preparing students for language exams if needed.
Fostering a positive and supportive learning environment.
Responsible for managing customer transactions, ensuring accuracy and efficiency.
Key duties include:
Handling cash, credit, and debit transactions.
Providing receipts and processing refunds or exchanges.
Balancing the cash register at the end of shifts.
Assisting customers with inquiries and resolving issues.
Maintaining a clean and organized checkout area.
Responsible for contacting customers to recover overdue payments while maintaining a professional and courteous approach.
Key duties include:
Contacting customers via phone, email, or mail to collect outstanding debts.
Negotiating payment plans and resolving disputes.
Maintaining accurate records of customer accounts and payment status.
Answering customer inquiries regarding billing and payments.
Ensuring compliance with collection laws and company policies.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.