2013-2017

Bachelor of Science in Business Administration, majoring in Financial Management

Bukidnon State University-MESC

Appointment Setting

Data Entry | Lead Generator
Bookkeeping (Xero Software)
Customer Service
Email Management

Attention To Detail
Highly organized and efficient
Team Player
Computer Literacy
Communication/Interpersonal

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges to accomplishing the company's missions and goals.

2025-Present

LEAD GENERATOR

TARP COMMUNICATIONS

• Driving qualified leads into the sales pipeline.
• Manage, nurture and convert inbound leads into sales opportunities.
• Identify strong potential prospects using initiative and creativity, to generate outbound
lead opportunities.
• Assess and analyze a prospect's current process and requirements.
• Provide engaging and articulate information about the company's value proposition to
potential customers.
• Maintain well-organized, up-to-date, and accurate sales information and activity reports
in the Salesforce CRM system.

2025-Present

APPOINTMENT SETTER- Cold Calling

SOLAR COMPANY

• Provide support to a company's sales team.
• Calling prospective clients.
• Scheduling appointments for clients to speak with a salesperson.
• Answer Inbound Calls.
• Place Outbound Calls.
• Provide General Administrative Support

2020-2024

OPERATION SUPERVISOR

1ST VALLEY BANK INC., A DEVELOPMENT BANK

• Supervise day to day Operation of the branch's adherence to policies.
• Primary custodian of cash, checks, and other cash items who ensures everything is in order.
• Ensures proper and complete documentation required of cash department including major transactions.
• Supervised the staff's performance of their duties and responsibilities to ensure that they meet or exceed expectations.
• Evaluates Performance of the staff as required.
• Take over as teller when needed.
Assumes role of new account in charge for small branches and branch lite unit.
• Carries out administrative and accounting duties in a branch.
• Act as compliant officer in the branch in terms of audit reports.
• Act as customer service in the branch.

2019-2020

TELLER

1ST VALLEY BANK INC., A DEVELOPMENT BANK

• Handles customer banking transactions or routines such as deposits and withdrawals.
• Maintain favorable customer relationship proper handling of all paying and receiving transactions, according to established guidelines.
• Maintain, verify, balance assigned cash drawer, including appropriate trial balancing throughout the day.
• Recommend bank services that would be beneficial to customers.
• Sell cashier's Check.

2017-2019

LOANS PROCESSOR

1ST VALLEY BANK INC., A DEVELOPMENT BANK

• Acts as the official contact person of the Credit Department regarding underwriting
• Conducts daily callback on loan releases, loan deductions and payments and ensures all credit folders are complete.
• May perform other functions as seemed necessary by the sales officer/Manager
• Acts as maker in Webloan transactions.

DHAMIELYN A. SARNO, MIT

Project Manager | Pro VA PH
dhamsarno@gmail.com
09158325769

JONALD P. MILA

Business Manager | 1st Valley Bank Inc., A Development Bank
jmila@1vb.com.ph
09178061124