2009
Computer Technology
Iloilo State College of Fisheries
About Me
I'm a Social Media Manager and a Virtual Assistant . I also have over 10 years of experience as a Customer Service Representative.
I'm passionate and professional about helping businesses, small or large, excel in their social media marketing and bring the brand to life. I can help you connect with your current and future customers, represent your brand professionally and with fun on different Social Media Platforms, generate leads and transform them into sales, and utilize everything you have!
My Skills and Competencies
Graphic Designer
Data Entry
Content Creator
Social Media Management
Social Media Marketing
Social Media Outreach
Customer Service
Certificates
×
![]()
My Experience and Education
2018
-
2022
Maersk Global Service Center
(Senior Process Expert)
Provide email responses to customers regarding their cargo status, customs requirements, port coordination, pricing and disputes. I handle Spanish/English emails through Salesforce
2012
-
2018
Teleperformance
(Customer Service Representative/Team Leader)
Taking inbound calls and assist customers in making hotel reservations for Wyndham Hotel Group
2009
-
2012
Rendition Digital Incorporated
(Web Search Specialist)
TicketMaster -Ticket verification , sending email responses and creating excel reports .
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Social Media Management
I am passionate and professional about helping businesses, small or large, excel in their social media marketing and bri
Presentation Design SpecialistCreative Graphic Designer
Ability to work across different styles and can do both artistic,playful designs, and very structured corporate design.