Central Mindanao University
Get to know your VA
I am a highly motivated and skilled professional with 2 years of experience in Customer Support. Throughout my career, I have developed a strong understanding of brand strategy, content creation, and social media management. I have successfully executed innovative campaigns for a diverse range of clients, resulting in increased brand awareness and strong ROI. My attention to detail, creative mindset, and ability to collaborate effectively make me a valuable asset to any team.
I have honed my communication, problem-solving, and conflict-resolution skills, enabling me to provide timely and practical solutions to various customer concerns. As a result, I have consistently contributed to increased customer satisfaction, loyalty, and retention. I am proficient at multitasking and managing multiple priorities in fast-paced settings. My adaptability and commitment to continuous learning allow me to stay current with industry trends and best practices, ensuring I deliver the highest service to my clients.
Connect with Me Today to Discover How My Expertise Can Elevate Your Customer Satisfaction and Drive Your Business Forward!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Curation
Analytics
Certificates
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My Experience and Education
July 2016
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January 2018
Concentrix
(Amazon Seller Support)
•Respond to inquiries via telephone and live chat and email ensuring clear, friendly, professional, and timely replies to all questions.
October 2018
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February 2021
Mlhuillier
(Teller)
•Handles the day-to-day financial transactions for customers.
•Send and receive a money transfer.
February 2021
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March 2021
Freelancer
(Lead Generator)
Email Marketing StrategistLead Generator & Non-Voice Appointment Setter
April 2021
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August 2022
Vata-lize Distribution Inc.
(Account Receivable Clerk)
•Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.