General Virtual Assistant Training

PROVA.PH

Bachelor of Science in Business Management, Major in Operations

STI College - Tanauan, Batangas 4221

Caregiving NCII

St. Augustine School of Nursing - Mataas na kahoy, Lipa City 4223

Administrative Support

Email management, Calendar management, Data entry, Document preparation, Appointment scheduling, and General administrative assistance.

Customer Support

Provides customer service and support through various channels like email, chat, or phone. Including handling inquiries, resolving issues, processing orders, or managing customer relationships.

Content Writing and Editing

Creating and editing written content for websites, blogs, articles, social media posts, marketing materials, and ability to adapt to different writing styles.

Social Media Management

Managing and maintaining social media accounts for individuals or businesses. Which includes creating content, scheduling posts, engaging with followers, analyzing performance metrics, and implementing social media strategies.

Digital Marketing

Developing and implementing online marketing strategies, including search engine optimization (SEO), advertising, email marketing, social media marketing, and analytics tracking.

Project Management

Overseeing and coordinating projects from start to finish, including task management, budgeting, timeline tracking, and team communication.

Online Research

Conducting research on various topics, collecting data, analyzing information, and presenting findings. Strong internet research skills and the ability to synthesize information.

Double-Entry Bookkeeping

Proficient in the fundamental principles of double-entry bookkeeping, which involves recording transactions as debits and credits in appropriate accounts. Understands how debits and credits affect different financial accounts is essential for accurate bookkeeping.

Nx Logistics Philippines Inc., Logistics Clerk

-Communicate and answer all the customers inquiries and requests 
-Filling of documents,Invoices and PEZA documents for import and export transactions
-Knowledgeable in different systems like AS400,Glow System and SAP system
-Facilitated timely delivery of special projects to meet organizational and departmental objectives. 
-Completed forms, reports, logs and records to quickly handle all documentation for human resources. 
-Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. 
-Managed phone and email correspondence and handled incoming and outgoing mail and faxes. 
-Managed filing system, entered data and completed other clerical tasks.
-Interacted with vendors, contractors and professional services personnel to receive orders,direct activities, and communicate instructions. 
-Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders. 
-Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service. 
-Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. 
_Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Megaeast Properties Inc., Real State Agent

-Develop and execute comprehensive social media strategies to promote real estate listings, brand, and services across various platforms such as Facebook, Instagram, Twitter, and LinkedIn.
-Create compelling and visually appealing content, including property photos, videos, virtual tours, and informative blog posts, to engage and attract potential buyers and sellers.
-Stay updated on local real estate market trends, competitor activities, and buyer/seller preferences to tailor social media strategies and effectively position properties and services.
-Attend industry events, join relevant online communities, and collaborate with other professionals to expand your network, build relationships, and generate referral opportunities.

Tita’s Kitchen, Facebook Page Handler

-Develop and curate compelling content for Facebook posts, including images, videos, articles, and interactive elements, tailored to the target audience, and aligned with the client's brand voice and messaging.
-Oversee the day-to-day operations of the Facebook page, ensuring timely responses to comments, messages, and inquiries, and maintaining a positive and professional online presence.
-Implement strategies to increase the page's followers and expand the audience reach through targeted advertising, collaborations, contests, and other growth tactics.
-Foster meaningful engagement with followers by initiating and participating in conversations, addressing customer feedback, and creating a sense of community around the brand.
-Monitor key performance metrics, such as reach, engagement, and conversion rates, using Facebook Insights and other analytics tools, and provide regular reports to clients to track progress and identify areas for improvement.
-Keep abreast of the latest trends, features, and best practices on Facebook, as well as changes in algorithms and policies, and provide recommendations on how to leverage new opportunities for client success.