Anna Merced De Guzman

Professional Virtual Assistant
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Contact Information
  • annamerced.va@gmail.com
  • +639241026202
  • Rizal, Philippines
EDUCATION

LA CONSOLACION UNIVERSITY PHILIPPINES

Master of Arts in Education - English

UNIVERSITY OF RIZAL SYSTEM

Bachelor of Secondary Education - English
Licensed Teacher

SKILLS AND COMPETENCIES

Communication Skills
Data Encoding
Social Media Platform Knowledge
Content Creation
Content Writing
Meta Ads Management
Inventory Management
Time Management & Organization






PROFESSIONAL SUMMARY

I am a results-driven Virtual Assistant with 8 years of teaching experience, where I developed strong skills in data encoding, communication, and became highly proficient in MS Office, Google Workspace.

In addition, I have 6 years of hands-on experience managing social media for my own business and personal vlog, giving me expertise in content creation, graphic and video editing, social media/ Meta ads management and e-commerce product listing. I am also skilled in community engagement, trend research, copywriting, and analytics reporting—ensuring strategies not only look good but also deliver results. Creative yet detail-oriented, I thrive in helping brands grow their online presence.

WORK EXPERIENCE

BUSINESS OWNER

Little Uniko Online Shop
2020-2025
Responsibilities:
• Plan, create, and publish engaging content across multiple channels.
• Design and edit graphics and short videos for marketing materials.
• Monitor and analyze Meta Ads performance to adjust content strategies.
• Create and optimize product listing on e-commerce marketplaces.
• Develop and maintain DIY inventory and invoicing systems using google sheet.


LICENSED ENGLISH TEACHER

Casimiro A. Ynares Sr. MNHS
2015-2021
Responsibilities:
• Prepare lesson plans, presentations and teaching materials with accuracy.
• Record, track and analyze student performance using spreadsheets and online systems.
• Write instructional materials, modules, and exam questions.
• Maintain organized record and reports for students' academic progress.
• Communicate complex ideas in clear, structured and engaging way.


CUSTOMER SEVICE REPRESENTATIVE

Results CX
2014-2015
Responsibilities:
• Handled high-volume inbound calls, providing accurate information and resolve customer concerns.
• Documented customer interactions, account updates, and case details in CRM systems.
• Performed account verification, billing adjustments, and service activation.


ENGLISH TEACHER

Juan Sumulong Memorial Junior College
2011-2014
Responsibilities:
• Research educational topics and current events to create relevant class discussions.
• Update student data in school's student information system.
• Maintained accurate records of students attendance, grades, and outputs using electronic databases and spreasheets.