A highly organized, detail-orientated administrative assistant with 6 years of professional experience in managing operations, organizing, maintaining files and handling incoming outgoing mail. Proficient in technologies and being able to prioritize tasks and meet deadlines will make me an indispensable asset for a rapidly evolving work environment. I am an enthusiastic individual with superior skills in working in both team-based and independent capacities, bringing a strong work ethic and excellent organizational skills to any setting. I am excited to begin a new challenge with a successful team.

Polytechnic University of the Philippines

Diploma in Office Management Technology with Specialization in Medical Office
2013-2016 Dean Lister
GPA - 1.58

Az Enterprise LLC

• Managing deals and contacts.
• Email scheduling and sending in Apollo.io
• Proficient in inputting and managing data in Zoho CRM, including adding new leads and contacts, updating records, organizing data, and ensuring data accuracy.
• Creating and managing reminders and follow-ups via email for potential leads and clients to ensure consistent communication and engagement throughout the sales process.
• Assist with general day-to-day tasks.
• Prepare and edit documents and spreadsheets as required.

Beam Investment Group

• Email management, sorting emails by organizing on the righteous file.
• Coordinate and schedule appointments, meetings, and travel arrangements.
• Calendar management (Outlook, Google Calendar)
• Conduct research on various topics and provide summarized findings.
• Assist in the creation and maintenance of databases, spreadsheets, and other organizational tools.
• Maintain confidentiality and handle sensitive information with discretion.

JEC Fast Serve Solutions Corporation

• Screen and direct incoming calls and emails, providing information and resolving inquiries promptly and professionally.
• Managed and organized office documents, maintaining filing systems and implementing digital file management solutions.
• Provided general administrative support, including typing, photocopying, scanning, and distributing documents.
• Prepare and edit correspondence, memos, presentations, and reports, ensuring accuracy and adherence to company standards.
• Maintained and updated databases, ensuring the accuracy of client information and property details.
• Provide comprehensive administrative support to the executive team, managing calendars, scheduling meetings, and coordinating travel arrangements.

China Bank Savings, Inc.

• Conducted accurate and timely data entry tasks, including alphanumeric and numerical data, with a strong attention to detail.
• Efficiently entered and validated large volumes of data into the company's database system.
• Occasionally carrying out various administration tasks (filing, printing, etc.)
• Developed and maintained detailed documentation of data entry procedures, facilitating knowledge sharing and ensuring standardization.
• Stepped in to answer phone calls and assist with other office duties during periods of heavy workflow.

National Telecommunications Commission

• Managing deals and contacts.
• Email scheduling and sending in Apollo.io
• Proficient in inputting and managing data in Zoho CRM, including adding new leads and contacts, updating records, organizing data, and ensuring data accuracy.
• Creating and managing reminders and follow-ups via email for potential leads and clients to ensure consistent communication and engagement throughout the sales process.
• Assist with general day-to-day tasks.
• Prepare and edit documents and spreadsheets as required.

✔ Data Entry
✔ Virtual Assistant
✔ Administrative Support
✔ Graphic Design
✔ Short Video Editing
✔ Web Research
✔ Content Creation
✔ Customer Service
✔ Social Media
✔ Lead Generation

▸General Virtual Assistance Training (PROVA)
▸How to Become a Virtual Assistant (Home-Based Connect)
▸Social Media Management 2023 (Home-Based Connect)
▸Facebook Ads (Home-Based Connect)
▸WordPress Freelancing (Home-Based Connect)
▸Shopify Freelancing (Home-Based Connect)

▪ Microsoft Office Suite ▪ Google Suite ▪ Zoom ▪ Slack ▪ Skype ▪ Viber ▪ Telegram
▪ Canva ▪ Capcut ▪ Grammarly ▪ ChatGPT
▪ Facebook ▪ Intagram ▪ Tiktok ▪ Twitter ▪ Pinterest

Dhamielyn A. Sarno, MIT

Project Manager
PRO VA PH
dhamsarno@gmail.com
0915-832-5769