PROVAPH - GENERAL VIRTUAL ASSISTANT

ROBINSONS BANK CORPORATION

INTERN
•Organizing and filing customer accounts.
• Scanning and checking documents.
• Assisting client for applying new account

SM MEGAMALL (SUPERMARKET)

• Memorizing the promo for the discount of customers.
• Filing and organizing the documents to submit in treasury.
• Counting bills and coins for the customer change.
• Offering the promo to the customer
• Training new cashier employees.

JCD INFOSEARCH & GENERAL SERVICES, INC MANDALUYONG CITY

ENCODER AND PHONE CREDIT INVESTIGATOR (PCI)
• Dialing client for verification and answering phone calls of client.
• Training new data encoder and PCI employee.
• Encoding the information on clients applying for car loans, housing loans, and personal loans.
• Pull out and organize the cheque.
• Returning blurred, uncontacted, and no contact number account to the admin for resolution.
• Separating the deficiencies and encoding the number of the cheque

SAGILITY HEALTH-BRIDGETOWNE WEST

CUSOMER SERVICE REPRESENTATIVE
•Answering phone calls of client and do verifying patient basic details before disclosing other information's
•Processing Payment (Paid in Full, Initial Payment or Payment Plan) and Offering Discount for Patient if eligible
•Checking the eligibility of Patient and Filing insurance
•Checking the other outstanding balance of Patient
•Explaining and advising the Patient Responsibility and the Denial Respond to resolved their concern
•Contacting Doctor's Office and Insurance if needed or patients insist.
•Sending email to Patient if Requested and Sending Requesting email to other Department