2013-2017
Jose Rizal University Mandaluyong City
Bachelor of Science in Business Administration
-Major in Management
Bachelor of Science in Business Administration
-Major in Management
PROVAPH - GENERAL VIRTUAL ASSISTANT
♦ Team Management
♦ Data analysis, reporting and documentation
♦ Administration Works
♦ Microsoft Office (Word, Excel and Powerpoint)
♦ Editing
• English
• Tagalog
• Add positive energy and passion for work, self-driven and proactive.
• Responsible and Hardworking.
• Willing to accept challenges and acquire more knowledge.
• A self-motivated, focused, loyal, dedicated, dependable, independent, trustworthy, hardworking, responsible, and a Team Player.
• Excellent customer service and office support.
INTERN
•Organizing and filing customer accounts.
• Scanning and checking documents.
• Assisting client for applying new account
• Memorizing the promo for the discount of customers.
• Filing and organizing the documents to submit in treasury.
• Counting bills and coins for the customer change.
• Offering the promo to the customer
• Training new cashier employees.
ENCODER AND PHONE CREDIT INVESTIGATOR (PCI)
• Dialing client for verification and answering phone calls of client.
• Training new data encoder and PCI employee.
• Encoding the information on clients applying for car loans, housing loans, and personal loans.
• Pull out and organize the cheque.
• Returning blurred, uncontacted, and no contact number account to the admin for resolution.
• Separating the deficiencies and encoding the number of the cheque
CUSOMER SERVICE REPRESENTATIVE
•Answering phone calls of client and do verifying patient basic details before disclosing other information's
•Processing Payment (Paid in Full, Initial Payment or Payment Plan) and Offering Discount for Patient if eligible
•Checking the eligibility of Patient and Filing insurance
•Checking the other outstanding balance of Patient
•Explaining and advising the Patient Responsibility and the Denial Respond to resolved their concern
•Contacting Doctor's Office and Insurance if needed or patients insist.
•Sending email to Patient if Requested and Sending Requesting email to other Department
Christian John S. Banal
System Analyst- Ubiquity Global Services Phils. Inc
Phone: +63 9380562029
Brian Christopher P. Cañida
IT Service Desk- Wipro
Phone: +63 9467221614
Lore Jhon C. Vertudazo
CSR Tier 1 Agent - IBEX Philippines
Phone: +63 9270157991