I'm currently a working student pursuing a Bachelor of Science in Hospitality Management. I began my journey in customer service at a renowned restaurant in the Philippines, which honed my multitasking and time management skills. After that, I worked as a Sales Associate, meeting monthly KPIs, but left due to scheduling conflicts with my studies. I then joined a call center as a Customer Service Representative for a UK-based logistics firm, balancing work in the evenings with my morning classes. I consistently met monthly KPIs in this role.

2023 - 2024

COLEGIO DEL SAGRADO CORAZON DE JESUS, Bachelor of Science in Hospitality Management

2022

Special Awards Received

→ Promoted as Team Leader
→ Recognition Award for Crew Trainer of the Year
→ Recognition Awards for Crew of the Year
→ Recognition Awards for best in Counter Crew
→ Attend a Marketing Workshop as a Representative

Special Skills

→ Can Manage Multi-tasking well
→ Knowledge on Marketing Strategy
→ Knowledgeable and Fast Learner
→ Hardworking and has a Pleasing Personality
→ Possesses Interpersonal and Communication Skills
→ Costumer Service Oriented

ProVA Coach

Dhamielyn Sarno
Skype +639361107089

My Personal Profile

Birth Date: December 26, 1999
Birth Place: Iloilo City
Age: 23 Years Old
Civil Status: Married
Nationality: Filipino
Religion: Roman Catholic

2022 - 2023

LOGISTIC CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative for a logistics firm based in the United Kingdom, all while continuing my studies in the morning and working in the evening. I remained dedicated and consistently met our monthly KPIs.

2022

SALES ASSOCIATE

We are offering gadget plans to customers. A pivotal role in the retail and sales sector, the sales associate is tasked with aiding customers, promoting products or services, and guaranteeing a favorable shopping or purchasing experience.

2018 - 2019

COUNTER CREW

Working in customer service at one of the Philippines' most well-known restaurants refined my ability to multitask and manage my time effectively, enabling me to effectively balance my job and academic commitments.