Welcome to my page, I am Gerome

Social Media Manager - Appointment Setter - Medical VA

๐ŸŸข Hire me if you want your business to grow and be noticed by potential clients.
๐ŸŽฏ ๐– ๐–ผ๐–ผ๐—Ž๐—‹๐–บ๐—๐–พ & ๐–ฃ๐–พ๐—๐–บ๐—‚๐—…-๐–ฎ๐—‹๐—‚๐–พ๐—‡๐—๐–พ๐–ฝ
๐Ÿ“‚ ๐–ฎ๐—‹๐—€๐–บ๐—‡๐—‚๐—“๐–พ๐–ฝ & ๐–ฅ๐—…๐–พ๐—‘๐—‚๐–ป๐—…๐–พ
๐Ÿ”ข Up-to-date
๐Ÿ’ช ๐Œ๐ฒ ๐‚๐จ๐ซ๐ž ๐’๐ญ๐ซ๐ž๐ง๐ ๐ญ๐ก๐ฌ:
โ—‰ ๐–ฅ๐—Ž๐—…๐—…-๐–ข๐—’๐–ผ๐—…๐–พ ๐– ๐–ผ๐–ผ๐—ˆ๐—Ž๐—‡๐—๐—‚๐—‡๐—€ & ๐–ก๐—ˆ๐—ˆ๐—„๐—„๐–พ๐–พ๐—‰๐—‚๐—‡๐—€
โ—‰ ๐– ๐–ผ๐–ผ๐—ˆ๐—Ž๐—‡๐—๐—Œ ๐–ฏ๐–บ๐—’๐–บ๐–ป๐—…๐–พ/๐–ฑ๐–พ๐–ผ๐–พ๐—‚๐—๐–บ๐–ป๐—…๐–พ ๐–ฌ๐–บ๐—‡๐–บ๐—€๐–พ๐—†๐–พ๐—‡๐—
โ—‰ ๐–ฅ๐—‚๐—‡๐–บ๐—‡๐–ผ๐—‚๐–บ๐—… ๐–ฒ๐—๐–บ๐—๐–พ๐—†๐–พ๐—‡๐—๐—Œ & ๐–ฏ๐–บ๐—’๐—‹๐—ˆ๐—…๐—… ๐–ฑ๐–พ๐–ผ๐—ˆ๐—‡๐–ผ๐—‚๐—…๐—‚๐–บ๐—๐—‚๐—ˆ๐—‡
โ—‰ ๐–ก๐—ˆ๐—ˆ๐—„๐—Œ ๐–ข๐—…๐–พ๐–บ๐—‡-๐–ด๐—‰ & ๐–ข๐–บ๐—๐–ผ๐—-๐–ด๐—‰
โ—‰ ๐–ณ๐–บ๐—‘-๐–ฑ๐–พ๐–บ๐–ฝ๐—’ ๐–ฅ๐—‚๐—‡๐–บ๐—‡๐–ผ๐—‚๐–บ๐—… ๐–ฎ๐—‹๐—€๐–บ๐—‡๐—‚๐—“๐–บ๐—๐—‚๐—ˆ๐—‡
๐Ÿ‘ฅSocial Media Manager:
Whether you're a small business or a startup, I am here to assist you in growing and supporting you with the following:
โ—‰ Content Creation & Curation: Create original content that matches the brandโ€™s tone and share relevant third-party content with followers.
โ—‰ Social Media Strategy: Create and execute strategies for each platform that support marketing and business goals.
โ—‰ Engagement: Build a strong community by responding to comments, messages, and mentions.
โ—‰ Scheduling & Posting: Plan and schedule posts with social media tools to maximize engagement.
โ—‰ Analytics & Reporting: Track key metrics to evaluate campaign performance and adjust strategies using analytics.
โ—‰ Campaign Management: Optimize paid ads on social media and collaborate with influencers or brands for promotions.
โ—‰ Trend Monitoring: Stay updated on social media trends and use trending topics and hashtags to increase reach and engagement.
โ—‰ Crisis Management: Address negative comments or issues on social media with quick and professional responses.
โ—‰ Collaboration: Work with marketing, design, and sales teams to align social media content with campaigns or promotions.
๐Ÿฉบ Medical VA:
Let me do the admin task for you:
โ—‰ Appointment Scheduling: Manages patient appointments, follow-ups, and reminders
โ—‰ Medical Billing and Coding: Handling insurance claims, confirm patient coverage, and ensure accurate billing procedures
โ—‰ Patient Communication: Manage communication between patients and healthcare providers
โ—‰ Data Entry: Enter patient details, medical histories, and test results into EHR systems, keeping records accurate and up-to-date.
โ—‰ Prescription Management: Help manage prescription requests, ensuring timely medication and accurate processing.
โ—‰ Insurance Verification: Verify insurance details, ensure policy validity, and assist with submitting claims or resolving issues with insurers.
โ—‰ Handling Patient Queries: Help with basic patient inquiries like office hours, billing, or general procedures.
โ—‰ Managing Medical Documents: Organize and manage medical records, forms, and patient files, ensuring HIPAA compliance.
๐Ÿ“‹ Data Entry /Encoder:
Let me collect the data needed to help you grow your business
โ—‰ Data Entry: Enter data from documents, emails, and spreadsheets into digital systems, ensuring accuracy in details like names, addresses, and financial records.
โ—‰ Data Verification: Verify data accuracy and completeness, ensuring proper formatting and compliance with organizational standards.
โ—‰ Data Organization and Management: Organize data for easy access and maintain databases or files for daily use.
โ—‰ Data Cleaning: Fix outdated, incorrect data, remove duplicates, and ensure consistency to improve data quality.
โ—‰ Transcription: Convert audio or handwritten content into typed text, like meeting notes or interviews.
โ—‰ Generating Reports: Collect data into reports using tools like Excel or Google Sheets, and help prepare decision-making reports like sales or inventory lists.
โ—‰ Database Updates: Update databases with new information to keep records current.
โ—‰ Handling Confidential Information: Manage sensitive data securely, following privacy standards to protect it.
โ—‰ Managing and Organizing Files: Organize digital files for easy access with clear naming and folder structures.
โ—‰ Performing Internet Research: Conduct online research to gather or verify data, like filling database gaps or finding contact details.
๐Ÿ’ผ ๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐๐ซ๐จ๐๐ฎ๐œ๐ญ๐ข๐ฏ๐ข๐ญ๐ฒ ๐“๐จ๐จ๐ฅ๐ฌ:
Supporting tools that make the workflow seamless:
โ—‰ ๐–ฆ๐—ˆ๐—ˆ๐—€๐—…๐–พ ๐–ถ๐—ˆ๐—‹๐—„๐—Œ๐—‰๐–บ๐–ผ๐–พ (๐–ฒ๐—๐–พ๐–พ๐—๐—Œ, ๐–ฃ๐—ˆ๐–ผ๐—Œ, ๐–ฃ๐—‹๐—‚๐—๐–พ)
โ—‰ ๐–ฌ๐—‚๐–ผ๐—‹๐—ˆ๐—Œ๐—ˆ๐–ฟ๐— ๐–ฎ๐–ฟ๐–ฟ๐—‚๐–ผ๐–พ ๐–ฒ๐—Ž๐—‚๐—๐–พ (๐–ค๐—‘๐–ผ๐–พ๐—…, ๐–ฎ๐—Ž๐—๐—…๐—ˆ๐—ˆ๐—„)
โ—‰ ๐–ฃ๐—‹๐—ˆ๐—‰๐–ป๐—ˆ๐—‘, ๐–ข๐—…๐—‚๐–ผ๐—„๐–ด๐—‰, ๐–ณ๐—‹๐–พ๐—…๐—…๐—ˆ, ๐–ข๐–บ๐—‡๐—๐–บ
๐Ÿ’ฌ ๐๐ซ๐จ๐Ÿ๐ข๐œ๐ข๐ž๐ง๐œ๐ฒ ๐ข๐ง ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐“๐จ๐จ๐ฅ๐ฌ:
Easily connect and collaborate with tools like:
โ—‰ ๐–ฒ๐—…๐–บ๐–ผ๐—„, ๐–ฌ๐–ฒ ๐–ณ๐–พ๐–บ๐—†๐—Œ, ๐–ถ๐—๐–บ๐—๐—Œ๐– ๐—‰๐—‰
โ—‰ ๐–น๐—ˆ๐—ˆ๐—†, ๐–ฆ๐—ˆ๐—ˆ๐—€๐—…๐–พ ๐–ฌ๐–พ๐–พ๐—
๐‹๐ž๐ญโ€™๐ฌ ๐€๐œ๐ก๐ข๐ž๐ฏ๐ž ๐…๐ข๐ง๐š๐ง๐œ๐ข๐š๐ฅ ๐‚๐ฅ๐š๐ซ๐ข๐ญ๐ฒ ๐“๐จ๐ ๐ž๐ญ๐ก๐ž๐ซ!
๐ŸŸข ๐–จ๐–ฟ ๐—’๐—ˆ๐—Ž ๐—๐—๐—‚๐—‡๐—„ ๐ฐ๐žโ€™๐ซ๐ž ๐š ๐ ๐จ๐จ๐ ๐Ÿ๐ข๐ญ:
๐Ÿ’ฌ ๐ƒ๐ซ๐จ๐ฉ ๐š ๐ฉ๐ž๐ซ๐ฌ๐จ๐ง๐š๐ฅ๐ข๐ณ๐ž๐ ๐ฆ๐ž๐ฌ๐ฌ๐š๐ ๐ž, ๐—ˆ๐—‹ ๐—Œ๐–ผ๐—๐–พ๐–ฝ๐—Ž๐—…๐–พ ๐–บ ๐ƒ๐ข๐ฌ๐œ๐จ๐ฏ๐ž๐ซ๐ฒ ๐‚๐š๐ฅ๐ฅ ๐š๐ญ ๐ฒ๐จ๐ฎ๐ซ ๐œ๐จ๐ง๐ฏ๐ž๐ง๐ข๐ž๐ง๐œ๐ž.
๐Ÿ“ž ๐‹๐ž๐ญโ€™๐ฌ ๐ญ๐š๐ฅ๐ค ๐–บ๐–ป๐—ˆ๐—Ž๐— ๐—๐—ˆ๐— ๐–จ ๐–ผ๐–บ๐—‡ ๐—๐–พ๐—…๐—‰ ๐–ป๐—‹๐—‚๐—‡๐—€ ๐–ผ๐—…๐–บ๐—‹๐—‚๐—๐—’, ๐—ˆ๐—‹๐—€๐–บ๐—‡๐—‚๐—“๐–บ๐—๐—‚๐—ˆ๐—‡, ๐–บ๐—‡๐–ฝ ๐–พ๐–ฟ๐–ฟ๐—‚๐–ผ๐—‚๐–พ๐—‡๐–ผ๐—’ ๐—๐—ˆ ๐—’๐—ˆ๐—Ž๐—‹ ๐–ฟ๐—‚๐—‡๐–บ๐—‡๐–ผ๐–พ๐—Œ!

Gerome Vener Bernardo Madarcos
Cabanatuan City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

General Virtual Assistance Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2020
Science Technology Engineering Mathematics

Nueva Ecija Senior High School

2023 - 2025
GlobalTek BPO, Cabanatuan City
(Medical Intake Representative)

โ€ข Managing the initial stages of the sales process, including handling inbound client inquiries, assessing potential leads, and gathering essential information to qualify prospects.
โ€ข Educating potential clients about our services, identifying their needs, and ensuring a smooth transition to the next phase of the sales cycle.
โ€ข Collaborated closely with sales and customer service teams to ensure that leads were efficiently processed, and all necessary documentation was completed.
โ€ข Drive conversions by providing timely and accurate information, establishing trust, and addressing client concerns.

2023 - 2023
IQOR Clark, Clark Pampanga
(Customer Service Representative)

โ€ข Providing an expert assistance to customers by troubleshooting and resolving technical issues related to mobile devices, network connectivity, and services.
โ€ข Responsible for guiding customers through various troubleshooting steps, diagnosing problems, and offering solutions to ensure a seamless experience.
โ€ข Educating customers on device features, service plans, and troubleshooting techniques, improving their understanding of the technology and reducing future support needs.
โ€ข Excellent communication skills, problem-solving abilities, and the ability to handle multiple customer inquiries simultaneously while delivering top-notch service in a fast-paced environment.

2022 - 2023
Foundever Tarlac, Tarlac City
(Customer Service Representative)

โ€ข Responsible for managing and maintaining accurate financial records for clients using QuickBooks software.
โ€ข Setting up and configuring QuickBooks Pro and Premier, processing transactions, reconciling accounts, and generating financial reports. I provided expert support in troubleshooting software issues, ensuring proper integration with banking and third-party applications, and training clients on best practices for using QuickBooks.
โ€ข Assisting clients with budgeting, forecasting, and month-end closing procedures, ensuring their financial data was accurate and compliant with accounting standards.
โ€ข Problem-solving abilities, and in-depth knowledge of QuickBooks enabled me to deliver efficient, high-quality service to clients.

My Services

Social Media Manager

I handle social media management for small businesses, working to drive traffic and generate business for my clients.

Data Entry Expert

I am skilled in Microsoft Office and possess strong accuracy and attention to detail.

Appointment Setter

I specialize in managing the scheduling of meetings or appointments between clients and service providers.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cabanatuan City,
Philippines


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